Entire Keyboard stops working...

[mayoko185]

Coming from my old Titan this phone is a damn dream, but only for one issue. My entire keyboard, phone, back, windows keys all stop working sometimes at random (power,backlight and vol rocker work still). This started happening to me about 2 days ago and sometimes if I let it be it will start working again or (so far) if I do a softreset presto! magic! it works again. I called vzw and basicly got the response "your still within you 30 days, if it happens again go to a store and exchange it".

Has anyone else experienced this issue? Also if this is a hardware issue and should get a replacement fine but why when I do a softreset it works again? Is there anything I might have installed thats doing this? I have not done a hardreset yet (id rather not if I can help it really...), should I try that before I go to a store?