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Old 09-30-2009, 02:03 AM
IcyStorm's Avatar
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Pocket PC: HTC Touch Pro2
Carrier: Verizon
 
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Getting Verizon to replace my TP2

I've owned the TP2 since its release, and I have one really bothersome issue with the phone. The top half of the phone will not sit flush with the bottom half of the phone when it is closed, and even though it's not a big deal and does not interfere with its functionality in any way, I find it extremely bothersome to use.

Do you think I could get Verizon to somehow exchange my Touch Pro2 for a new one? I know there's the problem with the phone being out of stock, but I'd like to at least try.

Anyone familiar with Verizon's exchange policies?

Also, the phone comes with a one-year warranty... would I talk to HTC or Verizon about using that (if it ever comes up)?
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