Cisco AnyConnect

snootalope · #1 (**permalink**) 09-25-2009, 11:09 AM

I've got v2.3.2016 installed on my HTC Touch Pro 2. Installed fine, connects to the authentication screen, username/password gets accepted, and eventually gives this error:

Anyconnect package unavailable or corrupted. Contact your system administrator.

According to the ASA it's connecting and logging in just fine, the issue appears to be the phone. I know, the HTC Touch Pro 2 isn't on the approved list for this particular software package from Cisco, but still, it's windows 6.1 and figured I'd ping others on here and see if they got it to work..

Thanks!

AngeloUCF · #2 (**permalink**) 09-25-2009, 03:30 PM

Quote:

Originally Posted by snootalope

Anyconnect package unavailable or corrupted. Contact your system administrator.

I get the same error. No progress so far...

snootalope · #3 (**permalink**) 09-25-2009, 04:19 PM

good to know.. It'll be sweet once this does work. I'll update the topic here if I ever find something.

**elephant007** · #4 (**permalink**) 11-20-2009, 10:47 PM

I see this hasn't been touched in a while
Has it been resolved? If not, do you know if the server you're contacting has the same version as what you are running? I've never used this software if it's a client/server piece of software both might have to be running the same version.

Ender519 · #5 (**permalink**) 11-20-2009, 11:59 PM

Well, I can do this for you.. I have a Verizon TP2, and while my company uses AnyConnect on a limited basis (our main VPN is F5 Firepass) we are not licensed for Windows Mobile AnyConnect so I can't test this.

I logged into my Cisco account and there was an updated version of the SSL client which may fix it for you, version 2.4.0202.

Your client version is backwards compatible generally speaking, so give this one a try, it was just released not that long ago.

igl007 · #6 (**permalink**) 12-03-2009, 07:00 PM

Quote:

Originally Posted by Ender519

Well, I can do this for you.. I have a Verizon TP2, and while my company uses AnyConnect on a limited basis (our main VPN is F5 Firepass) we are not licensed for Windows Mobile AnyConnect so I can't test this.

I logged into my Cisco account and there was an updated version of the SSL client which may fix it for you, version 2.4.0202.

Your client version is backwards compatible generally speaking, so give this one a try, it was just released not that long ago.

Just tried that .cab and I get the same error. Any other thoughts?

jsorange · #7 (**permalink**) 12-14-2009, 11:50 PM

Are you still running into issues with this? It sounds like you're connecting to an ASA which is not serving out Windows Mobile packages. Do you know if the ASA you're connecting to has a license for Mobile Devices?

**D/\SH** · #8 (**permalink**) 12-14-2009, 11:55 PM

mmmmm i wonder if i could get in and add to my cisco ip phone at work... got 7961... will look into this and see what i can find out.. .got vzw tp2

ill keep you guys informed

JaxChris · #9 (**permalink**) 12-15-2009, 12:29 AM

Did you disable TouchFlo before launching the client?

Also, your ASA will require the mobile access license to be installed. I *believe* you also need to configure ASA for each mobile device once that feature is unlocked.

Ender519 · #10 (**permalink**) 12-15-2009, 01:06 AM

Quote:

Originally Posted by jsorange

Are you still running into issues with this? It sounds like you're connecting to an ASA which is not serving out Windows Mobile packages. Do you know if the ASA you're connecting to has a license for Mobile Devices?

If this were the case, it would flat out say the license for windows mobile is missing. There is a specific error message for that event. I don't know it verbatim but have seen it before.

I have also seen this CAB work firsthand and connect, so at least from a stock ROM perspective it should work. Hard reset and/or another ROM may be necessary in your specific case, but I can confirm that on up to date ASA with 8.2 software, and the latest winmo AnyConnect CAB and licensing, should just work.