Official Touch Pro 2 defects thread - Page 17

eldersoul · #1 (**permalink**) 09-16-2009, 01:59 PM

Has anyone else had an issue with receiving multiple text messages and having to click the sender name multiple times to clear the read notification? Say if three texts came in from someone before clicking you would have to exit out and click two more times. Its driving me nuts.

Cranemachine · #2 (**permalink**) 09-16-2009, 11:50 AM

I just noticed on my TP2 it had 4 dead pixels that stay white. They were REALLY hard to see! I would encourage everyone to take a very close look at your screen to check for dead pixels. I am on the phone with VZW right now and hopefully they will send me a new one and not a refurbished one.

That is really the only problem that I have had so far. Just found out they are sending me a brand new one. I have my fingers crossed this one doesnt have dead pixels. That is the first thing I am going to check this time.

WitnessX · #3 (**permalink**) 09-16-2009, 02:08 PM

Well, I came here to post about my keyboard, and ended up testing for dead pixels too.

Keyboard: "B" key isn't sensitive enough. Requires a firm push, while other keys are fine.
Dead Pixels: About 5-6.

sumo911 · #4 (**permalink**) 09-16-2009, 04:01 PM

Guys, my LED seems to flash/blink only when it feels like it....which is usually after a missed call or a new message.

Isnt the LED supposed to flash green all the time? Mines only seems to flash when I get new messages. Anyone else experiencing this?

**meatgel** · #5 (**permalink**) 09-16-2009, 04:24 PM

Quote:

Originally Posted by sumo911

Guys, my LED seems to flash/blink only when it feels like it....which is usually after a missed call or a new message.

Isnt the LED supposed to flash green all the time? Mines only seems to flash when I get new messages. Anyone else experiencing this?

It's not supposed to flash all of the time ... only the times you specify in Sounds/Notifications and solid when it charges.

sumo911 · #6 (**permalink**) 09-16-2009, 05:21 PM

Quote:

Originally Posted by meatgel

It's not supposed to flash all of the time ... only the times you specify in Sounds/Notifications and solid when it charges.

Thanks. I just wanted to be sure that it was not an LED hardware defect or something. I was also under the assumption that it's supposed to blink regularly like my Mogul/Titan did.

If the LED only serves as a notification indicator, what would be the reason for it sometimes blinking green and, at other times, orange. Why not just orange all the time? Are there options for this im missing out on or something? I feels kind of silly saying this, but Im actually a little confused about the whole function and purpose of the TP2's LED. Can someone help me out?

eldersoul · #7 (**permalink**) 09-16-2009, 04:37 PM

And im glad too. I friggin hate pointless blinking.

kwazytazz · #8 (**permalink**) 09-16-2009, 04:41 PM

the W and the 4 key doesnt work that well you have to really push down on it

Magoo_215 · #9 (**permalink**) 09-16-2009, 05:47 PM

I got a question, my screen is starting to flicker in and out and I hate going to the Sprint store to tell them my problem so I was thinkin if I do it over the phone, what are the chances for them to send me The Touch Pro2 or should I wait till they have them in the store but still what are the chances? Are they still in there warehouses or they gone too?

sumo911 · #10 (**permalink**) 09-16-2009, 11:28 PM

Quote:

Originally Posted by Magoo_215

I got a question, my screen is starting to flicker in and out and I hate going to the Sprint store to tell them my problem so I was thinkin if I do it over the phone, what are the chances for them to send me The Touch Pro2 or should I wait till they have them in the store but still what are the chances? Are they still in there warehouses or they gone too?

If you are experiencing a genuine hardware defect, and you have TEP, id say the chances are pretty good that you can either convince Customer care to send you a replacement or go the insurance route...assuming you have that feature on your monthly plan. And even if you dont, id give it a shot anyways. Dosent hurt to try, dear friend.

Edit: I just re-read your post and realized that youre hoping for a TP2 as a replacement. Thats a whole different ballpark. Youre going to have to do some real good convincing there, buddy. Either that you just gotta be lucky as hell. Goodluck to you anyhow.