Dealing with an unresponsive touch screen

[locobear]

Originally Posted by mastergadgets

If you sync your phone to your company Outlook Server over the air [not thru Active Sync connected to your PC], when you set up your new phone and configure Outlook, it should sync the same information that is on the company Outlook Server.

Yes, that is hopefully what will happen, but in the mean time I need to access my contacts. I have not had a working phone for close to 2 weeks. It would also be nice to have a separate file containing my information so that I can load it to gmail or something similar while I wait for a working phone.

[horndoctor]

Originally Posted by locobear

Yes, that is hopefully what will happen, but in the mean time I need to access my contacts. I have not had a working phone for close to 2 weeks. It would also be nice to have a separate file containing my information so that I can load it to gmail or something similar while I wait for a working phone.

Can you just copy the PIM.vol file from your PPC to your PC and then view it on your PC?

[locobear]

Originally Posted by horndoctor

Can you just copy the PIM.vol file from your PPC to your PC and then view it on your PC?

I saved the PIM file and emailed it to myself to move it to my PC, but you can't read any of the data from a PIM file on desktop PC apparently.

[MrGoodtunes]

Originally Posted by locobear

...can't read any of the data from a PIM file on desktop PC...

That's what I have found, however you can copy pim.vol to another WinMo device and read it just fine. BTW whenever the touchscreen on any 1 of my Vogues goes bad or gets scratched, I just replace the lens/screen/digitizer. It takes about 10 minutes, now that I've had alot of practice, and costs less than a single month of Assurian's so-called insurance. You can find touchscreen replacements on eBay, where I just searched on "htc pro2 digitizer" and got almost 200 hits:

eBay: htc pro2 digitizer

[locobear]

Originally Posted by MrGoodtunes

That's what I have found, however you can copy pim.vol to another WinMo device and read it just fine. BTW whenever the touchscreen on any 1 of my Vogues goes bad or gets scratched, I just replace the lens/screen/digitizer. It takes about 10 minutes, now that I've had alot of practice, and costs less than a single month of Assurian's so-called insurance. You can find touchscreen replacements on eBay, where I just searched on "htc pro2 digitizer" and got almost 200 hits:

eBay: htc pro2 digitizer

How and where do you copy the PIM file? If I email the PIM file to another windows phone then where should the PIM file be added to the phone in order to view or use it?

When I found the PIM file on my original phone I clicked it to see if it would open and I got a message saying the file could not be opened. I copied the file anyway and attached it to an email that I sent to myself. The PIM file is about 2 MB in size.

[MrGoodtunes]

Originally Posted by locobear

How and where do you copy the PIM file? If I email the PIM file to another windows phone then where should the PIM file be added to the phone in order to view or use it?

You basically over-write the pim.vol file in the receiving phone, but first, save that phone's contacts info as, say, pim1.vol, so as not to lose its data. PIM belongs in the root directory, called My Device on my Vogues. WinMo will not allow you to over-write pim.vol directly, so use this indirect procedure on the phone to which you email'd pim.vol:

(1) Navigate up to root directory and rename pim.vol to pim1.vol
(2) Copy email attachment pim.vol to root directory
(3) Soft reset
(4) Open Contacts

[yankees45us]

Just upgrade. The tp2 was a great phone but work Microsoft no longer supporting it its just not that great anymore. You can get an evo 4g for $100 now, or the nexus 4g for a little bit more. Either way good luck

Sent from my HTC EvO 3D... On The Now Network

[locobear]

Originally Posted by yankees45us

Just upgrade. The tp2 was a great phone but work Microsoft no longer supporting it its just not that great anymore. You can get an evo 4g for $100 now, or the nexus 4g for a little bit more. Either way good luck

Sent from my HTC EvO 3D... On The Now Network

Spoken like a true Sprint representative. Sprint has mentioned an upgrade quite a few hundred times. After the taxes and the rebates and what not, I would need to spend closer to $150 to get a phone that is available in the store near me. I have other things that I would rather spend $150 on.

My TP2 is little more than a year old, and when it was working properly I liked the TP2.

If I upgrade now there will be another upgrade needed in a year anyway. I guess upgrading is always the solution. Thanks for the suggestions.

[horndoctor]

Originally Posted by locobear

I saved the PIM file and emailed it to myself to move it to my PC, but you can't read any of the data from a PIM file on desktop PC apparently.

You should be able to view but not edit the PIM file using Notepad on your PC. Otherwise, I think you can use a specific file viewer like DragonUnpacker.

[jigwashere]

The touchscreen on my Sprint TP2 started to fail. I hadn't taken real good care of my phone -- I dropped it a few times and stuck it in my pocket with keys -- and the screen had a few dings and scratches. Anyway, Google Search turned up a few ideas. I ended up restoring my touchscreen by running my fingernail along the edge, gently (okay, maybe not so gently) pulling up the plastic. No, I didn't have a screen protector on it -- I was lifting the top layer of the actual screen. That usually worked for a few hours or days. Other times, I pressed my thumbs all over the screen, and that gave me back the touchscreen for a bit, too.

I brought my TP2 into my local Sprint store/repair shop (downtown Minneapolis) and for $35 did an advanced exchange (I refuse to bother with insurance). My replacement TP2 arrived during Christmas break, and since I wasn't downtown, I just managed with my old TP2 for a bit. Anyway, I got my replacement a few weeks ago. Boy, is it ever nice having a new (refurb) TP2!

By the way, as I walked to the Sprint store to pick up my new TP2, I ran SPB Backup, then simply restored the backup on the new phone.

On another note, I recently decided to try XDAndroid on my TP2. It's nice being able to run a few of the apps I run on my Nook Color (CM7.1), but the TP2 with stock WinMo 6.5 is more dependable for me as a phone. I do tether my TP2 to my Nook Color, and use Magicall to dial calls through Google Voice (saving money since I'm on SERO 500 with Pick 3 and Pick 2).

Okay, I'm off topic (and bragging). I wish I'd seen this thread earlier to offer my experience as a possible resolution to your touchscreen problem. Good luck!