TP2 Keeps Rebooting

Access_Denied · #1 (**permalink**) 08-19-2011, 09:49 AM

So I've had my Sprint TP2 for about 6 months now. During the first few months, I played a lot with customs ROMs. Well about 2 months ago, I gave up on Windows and moved to Android (SD boot). I haven't touched the ROM on it in 2 months. Well now all of a sudden I have these rebooting problems. I turn it on and it shows me the white screen with 'HTC' written on it, then it turns off and repeats this cycle. Holding down the volume down button to get to recovery mode does the same thing, I see the recovery screen for about 2 seconds, then it reboots.

Also, I think the battery may be dead, so my first thought was to charge it. But I can't charge it because it instantly tries to boot up when I plug it in, then gets stuck in this reboot cycle.

There's no SIM card in it and I pulled out the SD card as well. I'm using the factory USB cable and tried charging from both the wall and my PC. I have a feeling that it might just be my battery being dead, and it not having enough power to boot, but how am I supposed to charge the battery when it quits charging on every reboot? (The orange light goes off when it boots, then turns on when the phone shuts down.)

It might help to note that before this started, I tried to boot Android and Haret.exe got stuck somewhere along the process, so I took out the battery, and that's where I am now.

Also, that was posted last night on XDA, so since then, the battery was out of the phone the entire night. I also called HTC and they sent me to warranty claims, and my warranty ends Monday. Sweet deal, but it does have the custom ROM on it, so I don't know if they'll find that or not. :/

Anyway, I'd be happy to provide more information. Also, I thank you guys for your help in advance.

demonlordoftheround · #2 (**permalink**) 08-19-2011, 10:03 AM

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Well, first try to fully charge the battery with the phone off. Once you can turn the phone on and it boots windows ok, see if android will boot. I had this problem with a dead battery once.

If android still doesn't boot, it is time to reformat the sd card and set up the partition and everything again.

Access_Denied · #3 (**permalink**) 08-19-2011, 10:15 AM

Quote:

Originally Posted by demonlordoftheround

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Well, first try to fully charge the battery with the phone off. Once you can turn the phone on and it boots windows ok, see if android will boot. I had this problem with a dead battery once.

If android still doesn't boot, it is time to reformat the sd card and set up the partition and everything again.

I can't charge the battery. As soon as I plug it in, it automatically turns itself on and starts rebooting, so it never charges the battery. Also, this isn't just Android, the phone won't boot period. I don't even have the SD card in.

demonlordoftheround · #4 (**permalink**) 08-19-2011, 10:47 AM

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Pull the battery for a long time, maybe an hour, then try to charge.

**elesbb** · #5 (**permalink**) 08-19-2011, 11:17 AM

def sounds like a battery problem .

aedon · #6 (**permalink**) 08-19-2011, 05:17 PM

I had this issue as well.

If the battery is FULLY dead, theres absolutly no way to charge it.
I fought with it for a few hours while at work.

On my lunch break I went to the sprint store and said AI had an issue and I might have a deffective battery, they swapped it out and said have a nice day

free.

Give it a shot.

Theres no other way to charge it, i have tried...

If they give you a new battery, make 100 percent sure not to let it die again.

I use the droid dual boot too. It drains the battery faster and takes it to absolute ZERO charge if it dies.

Windows will leave it at like 1 percent even though it ses dead.

And the reason it wont charge after that because for it to start up, it turns the charge cycle off for a few seconds... and unfortunatly that uses up all the battery it had accumilated since the last boot loop

I was told befor that rubbing the battery in your hands till its warm will help it suck up more charge but it never worked for me,

demonlordoftheround · #7 (**permalink**) 08-19-2011, 05:36 PM

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

I heard if you freeze a battery, it will come back to life. This didn't work for my OEM battery.

aedon · #8 (**permalink**) 08-19-2011, 05:43 PM

Quote:

Originally Posted by demonlordoftheround

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

I heard if you freeze a battery, it will come back to life. This didn't work for my OEM battery.

well... I can see why that could have merit because according to physics, electrons respond and react better the colder the paths are, they would have less collisions and would there for be able to perform better.

BUT... the phone isnt at the same temperature so it would cuse alot of dissruption when transfering through the pos and neg ports on the battery.

But Idk... warming it up got it farther into the boot up process but it just wasnt enough.

I still say take it in, they should just swap it

**shaggylive** · #9 (**permalink**) 08-19-2011, 05:46 PM

Quote:

Originally Posted by aedon

I use the droid dual boot too. It drains the battery faster and takes it to absolute ZERO charge if it dies.

Windows will leave it at like 1 percent even though it ses dead.

And the reason it wont charge after that because for it to start up, it turns the charge cycle off for a few seconds... and unfortunatly that uses up all the battery it had accumilated since the last boot loop

cool info, now I know. I always use my backup tp2 in a stock config to fully drain then charge my battery's every few weeks. that way the meter percentage is more accurate in the 10% and higher levels.

Quote:

Originally Posted by aedon

I was told befor that rubbing the battery in your hands till its warm will help it suck up more charge but it never worked for me,

actually a cool battery will charge quicker, but a warm battery helps the tiny amount of current that's left to flow easier.

Access_Denied · #10 (**permalink**) 08-19-2011, 08:02 PM

Quote:

Originally Posted by aedon

I had this issue as well.

If the battery is FULLY dead, theres absolutly no way to charge it.
I fought with it for a few hours while at work.

On my lunch break I went to the sprint store and said AI had an issue and I might have a deffective battery, they swapped it out and said have a nice day

free.

Give it a shot.

Theres no other way to charge it, i have tried...

If they give you a new battery, make 100 percent sure not to let it die again.

I use the droid dual boot too. It drains the battery faster and takes it to absolute ZERO charge if it dies.

Windows will leave it at like 1 percent even though it ses dead.

And the reason it wont charge after that because for it to start up, it turns the charge cycle off for a few seconds... and unfortunatly that uses up all the battery it had accumilated since the last boot loop

I was told befor that rubbing the battery in your hands till its warm will help it suck up more charge but it never worked for me,

This is exactly what I was thinking. I was going to go to the Sprint store earlier after shopping, but I forgot to. I'll be going tomorrow and I'll let you know if it works. If it does, I'll probably buy a battery charger.