Turning off Assisted Dialing

OMnia666 · #1 (**permalink**) 04-29-2011, 10:26 AM

Hi everyone,

First post here, so I hope it's up to standards.
A few months ago my girlfriend bought a TP2 from Verizon in the US and had it shipped here to Israel. When we received it, we had the problem that the Assisted Dialing was on. We managed to fix it, I don't remember how, and it hasn't troubled us since. Today she hard-retested the device, and the problem is back with us. I looked everywhere, and the common solution is Phone -> Menu -> Assisted Dialing. However, that option doesn't exist in the phone's menu...
We tried every setting we could think of. Is there anyone here that can help us?

Thanks.

Dean_L · #2 (**permalink**) 04-30-2011, 10:06 AM

It might help to tell us what the phone is doing. I see no "assisted dialing" setting on my TP_2 whatsoever. Maybe describe the problem better and we can help then.

**lnando84** · #3 (**permalink**) 04-30-2011, 02:40 PM

Quote:

Originally Posted by OMnia666

Hi everyone,

First post here, so I hope it's up to standards.
A few months ago my girlfriend bought a TP2 from Verizon in the US and had it shipped here to Israel. When we received it, we had the problem that the Assisted Dialing was on. We managed to fix it, I don't remember how, and it hasn't troubled us since. Today she hard-retested the device, and the problem is back with us. I looked everywhere, and the common solution is Phone -> Menu -> Assisted Dialing. However, that option doesn't exist in the phone's menu...
We tried every setting we could think of. Is there anyone here that can help us?

Thanks.

Is this what your asking for..to remove the +1 thats added when dialing? If so, press talk to bring up the dialer, then hit menu (bottom right), then "global smart dialing", and uncheck "Enable global smart dialing".

OMnia666 · #4 (**permalink**) 05-01-2011, 02:40 PM

lnando84: Yes, that's what I meant, but there is no such option in the menu. None of the options mention anything of the kind. That is why I posted here...

Dean_L: Please see above.

One more piece of information I forgot to mention before - When bringing up the phone app, at the top it says "Assisted Dialing On" on the left and there's a kind of crosshair on the right. However, touching any part of this doesn't seem to do anything...

Anyone?