TP2 and text messages

djqwikcut · #1 (**permalink**) 08-03-2010, 11:01 AM

Is anyone on SPRINT and a TP2 having issues with text messaging??? I have been having an issue for the past 2 weeks where somtimes I receive text messages and most times I do not. Please call me to ask me if I received their text message (and I didnt). Somes times turning off the phone and then back on re-registers it on the network and other times NOT. other times I can send a text message and then after that I can receive them . BUT then later on the messages STOP receiving again... any ideas???

**AZTECHKA** · #2 (**permalink**) 08-03-2010, 11:20 AM

I would do a couple of things... Update your PRL and your profile... Then a sorft reset and then try again... If problem persists... Not too many options are left... When I had that issue with one of my TP's I took it in to the service center and showed them it didn't work. So they replaced it.
I hope that helps.
p.

cwboy25 · #3 (**permalink**) 08-03-2010, 05:41 PM

I had a problem where it always said I had an unread message unless I deleted my entire inbox. Sprint's answer to everything, hard reset. But, it actually worked this time...for now.

**AZTECHKA** · #4 (**permalink**) 08-03-2010, 05:45 PM

Every once in a while I do a hard reset and just install all my cabs from scratch. You might find this helpful in the long run.
p.

**boredandtattooed** · #5 (**permalink**) 08-03-2010, 08:27 PM

Quote:

Originally Posted by cwboy25

I had a problem where it always said I had an unread message unless I deleted my entire inbox. Sprint's answer to everything, hard reset. But, it actually worked this time...for now.

just so you know, theres a file for that.. its just an exe, run it from anywhere you want-sd card even.. and it rids the phantom message thing after you run it and soft reset.. easy peasy.. attached below

djqwikcut · #6 (**permalink**) 08-04-2010, 12:00 AM

Well tonight, my text messages started working again. then about 10 minutes ago I tried sending a text message.. the phone lit up like it was receiving something but nothing came through.. I saw I had just about NO SIGNAL... then I did a soft reset. then sent another message and it came through and the phone had better signal..

what could be causing this?? I really think its a sprint issue but my wife who has palm pre doesnt have the issue

eXuRo · #7 (**permalink**) 08-04-2010, 03:56 PM

sounds fishy.. im no expert but i would back up all files and contacts and hard reset.. seems to fix all the problems ive had so far

djqwikcut · #8 (**permalink**) 08-04-2010, 06:20 PM

Called sprint this morning.. they did a refresh on their end.. then had me power off and back on. I told them I do this ever time text messaging stops (power off and back on) and sometimes it works and other times not.. I also told them I have had sprint refresh my phone a few times already... HOWEVER, she told me there was a network issue and the refresh would fix it (they all tell me that each time I call)..

HOWEVER.. so far is been working all day.. ive been all over my area in the car and I am still getting text messages.. HMMMMM?!?!?!?!?

**Mojary** · #9 (**permalink**) 08-04-2010, 06:40 PM

don't worry...you're not the only one they used that "network has issues" excuse on.

**AZTECHKA** · #10 (**permalink**) 08-04-2010, 06:47 PM

AAAAAAANNNNNNDDDDDD..... CLOSED.
LOL.
I'm glad you got your issue resolved.
p