Re: Sprint HTC Touch Pro 2 in reboot loop
 

flash the stock rom using computer, instead of sd card.
also, check the battery terminals...make sure they're not bent or touching.
also, look in the charge/usb port and make sure non of the terminals are bent or touching.

Re: Sprint HTC Touch Pro 2 in reboot loop
 

Thank you for your reply, but I have already done everything that you suggested. The device remains in a continuous reboot loop where it will begin to load Windows and then it reboots before the process bar even gets 1/4 of the way across. I have flashed the ROM several times through the PC as well as the SD card, but I cannot get the phone out of this reboot loop.

Re: Sprint HTC Touch Pro 2 in reboot loop
 

At this point, after 3 weeks, I highly recommend you send the phone back as defective. I would hope you have PayPal buyer protection on the eBay purchase. Did the seller say the phone was "as-is"? or is there a DOA clause? You should have sent this back 2 weeks ago - hope you haven't waited too long.

I have to wonder if the seller flashed an incompatible ROM or radio to this phone....

If you want to post the eBay auction link, maybe we could advise you better.

But, please act before the 30-day PayPal period.

Re: Sprint HTC Touch Pro 2 in reboot loop
 

what about unlocking and maybe even relocking..

you guys remember the "infinite boot loop" from the TP1 sd card flashing days.. there was even a poll in the sd flashing thread i believe because it happened often enough.. the solution then was just to re-unlock your device again..

maybe OP bought the phone from someone who had it unlocked and then re-locked it and soemthing went wrong in the process..

since youve tried everything else OP, try unlocking and flashing(even though you dont need to unlock for stock roms).. try different combos: unlock>flash.. does it work? unlock>relock>flash.. does it work? unlock>flash custom... theres about 6 different combos to work through like this, but you may find the issue.. but itll take a bit of trial and error

Re: Sprint HTC Touch Pro 2 in reboot loop
 

I appreciate the suggestions and I am willing to try anything, but is there a way to unlock / relock the device through either bootloader mode or the SD card? The main issue is that the device is stuck in a reboot loop leaving us unable to use Active Synch. We can enter bootloader mode and flash the ROM all day long, but nothing seems to be bring the device out of the never-ending reboot loop.

Thanks!

Re: Sprint HTC Touch Pro 2 in reboot loop
 

here's how to relock from mem card http://forum.ppcgeeks.com/showthread.php?t=95375

there's 2 different sprint stock roms, have you tried flashing both?

Re: Sprint HTC Touch Pro 2 in reboot loop
 

Yes, I believe I have tried both the stock ROMS 6.1 and 6.5. If you have a link(s)for the Stock ROMs so that I can double-check, I would greatly appreciate it.

Re: Sprint HTC Touch Pro 2 in reboot loop
 

http://forum.ppcgeeks.com/showthread.php?t=91940

Re: Sprint HTC Touch Pro 2 in reboot loop
 

hi All,

I am new to this forum. I have sprint HTC touch pro recently sent to me by a friend in US. I am in Nigeria, can anyone please help in step that i will use to either flash or reprogram it to a carrier in my country for voice and data.

thanks

Re: Sprint HTC Touch Pro 2 in reboot loop
 

If you have a Touch Pro you might want to ask in the Touch Pro forum, this is the Touch Pro 2 forum.

Link below to the TP Forum............


http://forum.ppcgeeks.com/forumdisplay.php?f=63