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-   -   Sprint HTC Touch Pro 2 in reboot loop (http://forum.ppcgeeks.com/showthread.php?t=127363)

Wesley762 07-01-2010 12:15 PM

Re: Sprint HTC Touch Pro 2 in reboot loop
 
Does the battery have a full charge?

Try using a different USB cable and using a different Port.

DogMom 07-01-2010 01:58 PM

Re: Sprint HTC Touch Pro 2 in reboot loop
 
I have let the phone charge for over an hour now without touching it and it is still in the endless reboot loop. I have tried a different USB cable as well, still not working.

Wesley762 07-01-2010 02:04 PM

Re: Sprint HTC Touch Pro 2 in reboot loop
 
Quote:

Originally Posted by DogMom (Post 1847518)
I have let the phone charge for over an hour now without touching it and it is still in the endless reboot loop. I have tried a different USB cable as well, still not working.

At this point I would try and see if you can send it back to the person you got it from off Ebay as it sounds like bad hardware to me. unless someone else any other idea's that I have not thought of.

Sorry its not working :(

DogMom 07-01-2010 02:06 PM

Re: Sprint HTC Touch Pro 2 in reboot loop
 
We have two other HTC Touch Pro 2 devices that we ordered so I swapped the battery with one of those and now the device will load to the Windows Mobile Version 6.1 flash screen, but then it reboots again.

Wesley762 - I truly appreciate the assistance you have provided and hopefully someone will be able to help. Thank you!

rotkiv 07-01-2010 06:36 PM

Re: Sprint HTC Touch Pro 2 in reboot loop
 
Good afternoon.
Help who knows.
Yesterday decided to flash it a miracle.
Deducted that we must first put HSPL.
Nachel installation. When installing a devays faded screen.
And all zdoh.
Now I can not do nothing to XP can not do it.
Only one in connection to a computer, he defines it as Qualcomm CDMA Technologies MSM, and orange LED lights.
All ..
Help reflash or restore things.
Thank you.

My Account
HTC Touch Pro2, 7380 Sprint

Wesley762 07-01-2010 07:06 PM

Re: Sprint HTC Touch Pro 2 in reboot loop
 
rotkiv, I don't think you should post your SN and IMEI number but thats just me.

rotkiv 07-01-2010 07:29 PM

Re: Sprint HTC Touch Pro 2 in reboot loop
 
Quote:

Originally Posted by Wesley762 (Post 1848020)
rotkiv, I don't think you should post your SN and IMEI number but thats just me.

I do not understand the answer. so can you help me?

Wesley762 07-01-2010 07:38 PM

Re: Sprint HTC Touch Pro 2 in reboot loop
 
Quote:

Originally Posted by rotkiv (Post 1848068)
I do not understand the answer. so can you help me?

I would try but Honestly I can not understand your question, sounds like the HSPL did not work for you, I am guessing English is not your first language. Can you try to reword your question?

rotkiv 07-01-2010 07:42 PM

Re: Sprint HTC Touch Pro 2 in reboot loop
 
Ok I'm Russian.
He would put HSPL phone is turned off.
Still does not start.
When connected to a computer, the computer defines it as Qualcomm CDMA Technologies MSM and orange LED lights.
What his back?

DogMom 07-20-2010 01:49 PM

Re: Sprint HTC Touch Pro 2 in reboot loop
 
UPDATE - I found information while searching through the forums that suggested that I flash the ROM through the SD card. I was able to copy the RHODIMG.nbh file to the SD Card and then update the ROM on the device through Bootloader mode. The update shows successful, but the device remains in the constant reboot loop.

Does anyone have any suggestions on we can get this fixed?


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