R.I.P Touch Pro 2

[Mojary]

yeah i had this problem too a few weeks ago coming back from my trip. got off the plane and noticed a dark spot on my screen. but phone worked perfectly otherwise. then after two days, the spot got bigger and touch screen unresponsive.

you should've called sprint before going directly to HTC. because when i called sprint regarding my problem, the rep i spoke asked a couple of questions to verify what i can and cannot do on the device. after about a minute of explaining, the rep said that i am still under factory warranty and that he'll send me a replacement. within 2 days i got my replacement and returned my defective phone. after about 1 week of sending, i get notification that everything's good and nothing else for me to pay.

maybe you can plead your case with a sprint rep regarding replacing the phone under the manufacturer's warranty. worse case scenario, instead of paying the $280, get on the bargain trader section and pick up one of the tp2's for sale in there going for $200...which would still save you $80 (or more if you can talk seller down on his/her price).

my question is...why didn't you get the TEP when you got your TP2?