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Old 06-24-2010, 11:51 AM
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Exclamation still under htc warranty with touch pro2

so the headphone jack keeps reporting that head phones are plugged in when they are not. so i cant use the phone with out bluetooth to hear and speak.

htc said they would fix it for free if i pass inspection and send them the phone. even though im not under contract with sprint im still under their warranty.

but i have had to replace the lcd and solder the speaker back to get things going. before this problem showed up! should i send it to htc?
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Old 06-24-2010, 12:12 PM
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Re: still under htc warranty with touch pro2

Is there any particular reason you would need a second thread on this? you already have one on this topic.

http://forum.ppcgeeks.com/showthread.php?t=126146
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Old 06-24-2010, 12:13 PM
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Re: still under htc warranty with touch pro2

I would, what's the worst that could happen.. Best case scenario, they fix your phone, worst case, send it back to you...
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Old 06-24-2010, 12:29 PM
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Re: still under htc warranty with touch pro2

YO! dont do it man. unless you dont mind spending 30 bucks. HTC told me the same thing with my TP2. I sent it back for a warranty fix,they then called me with some lame excuse saying the phone was abused. I said get the @#$% out of here. the phone has no scratches, dents, dings, or nothing. its only 6 months old. I asked what type of abuse and they wouldnt go into detail, just kept saying abuse, and it will be 280.00 to fix it. I was like are you dumb!!? please send me my phone. Then they said oh well we have to charge you 30.00 dollars because of the diagnostic we did. I said its still under warranty your suppose to do a diagnostic for free, that's why is called a warranty. So I had to pay 30 bucks plus shipping and handling to get a broken phone back.

Don't Send It. it never makes it to HTC corporate, it goes to a 3rd party company that does repairs for them.
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Old 07-03-2010, 11:20 AM
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Re: still under htc warranty with touch pro2

yea I'm better off selling it on ebay. sorry for double posting the first thread was done from a mobile device i logged in on the cpu and couldnt find it no more.
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