Touch screen died.. need assistance

Phen0m · #1 (**permalink**) 05-09-2010, 05:20 PM

..Any way to reply to sms via the keyboard? My screen is dead, so i cant click send.. but i dont see another option on the keyboard?

sykoticazndragon · #2 (**permalink**) 05-09-2010, 05:23 PM

Connect to your computer using ActiveSync and use MyMobiler. You'll be able to control your phone from your computer using your mouse and keyboard.

miguelberrios76 · #3 (**permalink**) 05-09-2010, 09:16 PM

Take your device to a Sprint Service and repair store. If you have Total Equipment Protection (TEP) they will service your device....if its physical damage or water damage you will have to go to www.phoneclaim.com/sprint and submit a claim. Asurion will charge you $100 deductable or if you like they can bill it to your account.

nvrphanikumar · #4 (**permalink**) 05-09-2010, 11:02 PM

I had the same issue recently.I wasnt having any insurance.I was covered under HTC Warranty.Sprint sent me a new phone .

quick99si · #5 (**permalink**) 05-10-2010, 05:10 AM

Did you screen have rainbow banding on it before it stopped working? If so, you may be eligible for free repair through manufacturer warranty, ESRP, or goodwill on carrier's behalf (Sprint seems better about this than Verizon).

If you launched the phone in hulk-like anger, you're gonna be spending a few bucks to get the touchscreen working.

As far as controlling your phone via Activesync, I'd recommend Windows Mobile Powertoys (Activesync Remote Display). Download at Microsoft's website: http://www.microsoft.com/downloads/d...displaylang=en

Phen0m · #6 (**permalink**) 05-10-2010, 07:53 AM

THANK YOU SO MUCH FOR THE REPLIES!!

and yes there is/was like a rectangular rainbow oil slick in the middle of the screen.

Thanks again!