I need some help (Verizon)

[Padron26]

sorry, this might of helped, when i type onscreen or try to use the sliding page bar, with stylus or finger it doesn't respond or if it does i will type "e" and it will be "w"
or i tap 2 and it makes it a 1. it is mostly on the left side but the far right does it about half as much. ive aligned teh screen like 10 times by now. never had this problem before with the other 2. i still have the other 2 tp2's i didn't send them back yet and i tried this on those and they are fine. so i know it isn't the Operator

yeah im going to the store today also, i have to take the day off work freakin nice, i just cant take a part day so might as well be a Saturday

[drewcam888]

verizon's policy is if you get 3 replacements in 90 days then you can get a another device. There isn't anyway around it. Honest you haven't had that many replacements. Some people with moguls had replacements in the 10s.

[davidetkin511]

Originally Posted by QMeli907

Would they be comparable phones, or would they be dumbphones? I would really like the Droid if I could get it

comparable phones. i had a 6700 and they gave me a touch pro

[JHABET]

Verizon made us go through 4 refurbs on my wifes phone before the gave us another phone but she had a Blackberry Curve. Tried to have them give us a TP2 instead but only upgraded her to a Blackberry Tour instead of the Curve.

[QMeli907]

Ok so I went to Verizon. The guy there said I have 3 options.

1. Keep getting refurbsihed phone after refurbished phone until my contract is up (Another year and a half)

2. Pay the early termination fee and get another 1 or 2 year contract

or

3. Buy a different refurbished "like new" device (Droid was $269.99)

Apparently Verizon no longer does the 3 defective devices until you get a new phone. The representative said "Verizon gave way with that policy months ago.."

So now I am stuck with getting refurbished phones after refurbished phones. They placed an order for another refurb that will arrive Wednesday. There is no way I can transfer phones. There is no way I can get a new phone, no matter how many phones I go through.

I posed the question, what if at the end of having this phone a year (September) I have had 12 refurbished phones, would something that extreme qualify as getting a different phone. His answer, "No."

[azclown]

When you talk to them, do not settle for their answers.... keep saying that what they are doing is NOT acceptable, and that you want a different device or you will cancel the contract... you have sufficient reason to cancel it since they are not giving the service that you are paying for..... keep going UP the ladder, and you will get someone who will be able to get you a different device....

[QMeli907]

Originally Posted by azclown

When you talk to them, do not settle for their answers.... keep saying that what they are doing is NOT acceptable, and that you want a different device or you will cancel the contract... you have sufficient reason to cancel it since they are not giving the service that you are paying for..... keep going UP the ladder, and you will get someone who will be able to get you a different device....

It's on a family share plan. I don't know if doing this would work all too well since theres 4 other people on my plan. I'll have to try and talk to higher management when this happens to the refurb they are sending me on Wednesday

[clueless25]

My question is.. tp2 is still relatively new in the states.. how the hell they have that many refurbs to go around???

[QMeli907]

I have no idea! I got my first refurb in November....2 MONTHS after the Verizon one came out. Figured they wouldnt have any refurbs but they did. So I got a "like new device" that transfered over the other problems of the previous user..

[davidetkin511]

i doubt verizon is going to give you a different phone. assurian will if you have insurance and pay the deductible