trouble upgrading to WM 6.5

[adrian22]

I am having trouble upgrading to Windows Mobile 6.5 on my Sprint Touch Pro 2 and am hoping to get some help/advice.

I first connect to ActiveSync, then I run the MR1 program and it takes a while to "Verify information on Device" but finally does. I get to the ROM update utility tool, click next and then update to new version.

Here is where the problems starts. After, I do this, the phone disconnects from ActiveSync, I get the tricolor screen on my phone, and then I get a screen saying "ERROR [260]: CONNECTION" and a message saying that the Update Utility cannot connect to the PDA Phone.

In order to clear the tricolor screen, I have to remove the battery from the phone, wait and restart.

Also, I am running Windows via Parallels on my Mac, could this be the issue? Any other way to upgrade? Can anyone help me?

Thanks