Program to fix unread message count in MAIL

QMeli907 · #1 (**permalink**) 03-12-2010, 10:29 AM

Ok, so I know there is a program to fix unread message count for SMS, but is there one for email? I read all messages, made sure they were all read by clicking "Mark all messages as read", then deleted my email account on my phone. So there is now no email account on the phone at all, yet my phone insists I have one 'unread' email message. Is there a fix for this? I don't want to hard reset unless I have to.

lisat96 · #2 (**permalink**) 03-12-2010, 10:51 AM

I don't know of a program, but you can fix it in the registry. Make sure the following keys are set to 0, wait a couple of minutes and then soft reset your phone.

HKCU/System/State/Messages/OtherEmail/Unread
HKCU/System/State/Messages/totalemail/Unread
HKCU/System/State/Messages/TotalMsg/Unread

All the other notification counts are also under HKCU/System/State/Messages, so you can fix the rest of your counters there too if any of those get stuck.

ac0x · #3 (**permalink**) 03-12-2010, 10:52 AM

ftp://xda:mad:da@ftp.xda-developers....nreadcount.zip

QMeli907 · #4 (**permalink**) 03-12-2010, 10:58 AM

Quote:

Originally Posted by lisat96

I don't know of a program, but you can fix it in the registry. Make sure the following keys are set to 0, wait a couple of minutes and then soft reset your phone.

HKCU/System/State/Messages/OtherEmail/Unread
HKCU/System/State/Messages/totalemail/Unread
HKCU/System/State/Messages/TotalMsg/Unread

All the other notification counts are also under HKCU/System/State/Messages, so you can fix the rest of your counters there too if any of those get stuck.

What's the program to get into the registry? I've never needed it before. I know there's one out there. Just don't know what it's called. Search brings up every thread under the sun. Not practical

lisat96 · #5 (**permalink**) 03-12-2010, 11:59 AM

I use PHM RegEdit. Their site seems to have vanished, but you can still get the cab on one of the freeware PPC sites.

onree · #6 (**permalink**) 03-12-2010, 12:36 PM

Quote:

Originally Posted by ac0x

ftp://xda:mad:da@ftp.xda-developers....nreadcount.zip

That link totally did not work for me (YMMV) so here's another.

**Riptide9** · #7 (**permalink**) 03-12-2010, 12:58 PM

Quote:

Originally Posted by QMeli907

Ok, so I know there is a program to fix unread message count for SMS, but is there one for email? I read all messages, made sure they were all read by clicking "Mark all messages as read", then deleted my email account on my phone. So there is now no email account on the phone at all, yet my phone insists I have one 'unread' email message. Is there a fix for this? I don't want to hard reset unless I have to.

If you setup activesync on your phone it creates a "E-mail Tips and Tricks" email that is kinda hidden in the inbox under "Outlook E-mail". You need to goto the email tab then click inbox... now click the dropdown on the top that says Inbox and scroll till you find Outlook E-mail and in that inbox will be that unread email. This dorve me crazy because I only config an activesync server source for m.google.com for syncing contacts only and not email (I setup different pop emails separte) but everytime this Tips email shows and you can't see it from the email tab. I hope this helps.

BTW - those links to fixunreadcount items are for sms not email