*****hspl***** is there support for it anymore?

[rainfreak]

Originally Posted by p-slim

I'm not sure if I believe the op. Correct they will take forever to respond but honestly who paid 3 different times to make one phone work, you're seriously saying you paid 3 different times for the same exact device before you posted for help? I honestly believe the op just may not want to pay to unlock another device or it could just be user error. I've unlocked my tp2 4 times alpready and its easier if you just pay the money.

From where I stand, it doesn't matter if the OP is telling the truth about paying three times or not. The OP, and multiple others in this thread, have stated that they do not receive a reply when they submit a ticket via their site. The same goes for PMs from here or at XDA.

My biggest concern here is that they take money from people and promise support but do not provide it. I just thank God and everything holy that I don't have top go through this crap with Android devices.

[p-slim]

Originally Posted by rainfreak

From where I stand, it doesn't matter if the OP is telling the truth about paying three times or not. The OP, and multiple others in this thread, have stated that they do not receive a reply when they submit a ticket via their site. The same goes for PMs from here or at XDA.

My biggest concern here is that they take money from people and promise support but do not provide it. I just thank God and everything holy that I don't have top go through this crap with Android devices.

I understand you're point but I also understand they did us a favor and spent many hours for something that DOES work. They don't have time to keep monitoring it as its not their job. The site works and I'm positive its user error. We're the ones who need hspl and they didn't sign up to be sitting in front of a computer waiting for people who can't help themselves. So basically because they don't have time to monitor the website would you rather them take it down and no one gets hspl? I'm also glad I have a nexus and a custom rom isn't necessary like with winmo 6 so I'm fortunate as well but I still have my tp2 and like I've said I've unlocked 4 different ones with no problem. Honestly though each donation is roughly $15.

[rainfreak]

Originally Posted by p-slim

I understand you're point

And I understand your point, believe me, but I honestly think that you are missing a part of mine. Look at what you said:

Originally Posted by p-slim

they did us a favor and spent many hours for something that DOES work.

We all appreciate the fact that they gave us the ability to unlock and flash custom roms on our TP2s. But they got a lot of donations in the many weeks prior to the release of the HSPL unlocker, which means in essence, they were paid for the work prior to the release.

Originally Posted by p-slim

They don't have time to keep monitoring it as its not their job.

How is it not their job? They chose to make the unlocker work in a way that requires a donation or their manual intervention to allow a user to unlock more than one device. They also said to contact them in cases of error or for legitemate cases of unlocking more than one device. Yet, per their instructions to contact them, they are not responding.

Originally Posted by p-slim

So basically because they don't have time to monitor the website would you rather them take it down and no one gets hspl?

Not at all. But I would like them to do what they said they would, which is provide support for users of their unlocker, especially when in direct relation to unlocking multiple devices or the same device mulitple times. And I only want that because they said they would support the unlocker.

To me it looks like they have abandoned the HSPL unlocker, since the money is slowing down and there are other devices to unlock, and they just don't have a [financial] interest in continuing the HSPL unlocker support anymore. Maybe I am wrong but that is what it looks like from here.