warranty for bad battery life

[kirstein]

HOW TO WORKAROUND THE BATTERY ISSUE!!!

I've done some testing on various Verizon based 6.5 ROMs and found a battery drain issue. It is related to bluetooth starting up. After a soft reset, turning on Bluetooth will cause unusually high battery drain until you do one of two things:

Either stop and restart Bluetooth from the communications setting screen, or pair Bluetooth with a device. Once you have done this you can leave Bluetooth on without excess battery drain (even it you don't keep the phone paired). When you soft reset the device you will have to do one of these things again.
This is a firmware based problem, until Verizon or HTC come up with a hotfix or firmware upgrade it won't change

If you follow these instructions you should get 24 hours with moderate use.

[drtnsnw1]

OK guys look, I have had this phone from the 3rd day it was released. I used to get 24-48 hours on acharge no problem. The battery has been replaced once a month ago. I have no push internet cab installed bluetooth off wifi off direct push off and still get 6-8 hours on a charge!! This has been going on from the first day I installed 6.5

Tell me why we should tollerate this from VZW
If the new phone comes with 6,1 it is going to stay

Chris

[Mojary]

Originally Posted by drtnsnw1

OK guys look, I have had this phone from the 3rd day it was released. I used to get 24-48 hours on acharge no problem. The battery has been replaced once a month ago. I have no push internet cab installed bluetooth off wifi off direct push off and still get 6-8 hours on a charge!! This has been going on from the first day I installed 6.5

Tell me why we should tollerate this from VZW
If the new phone comes with 6,1 it is going to stay

Chris

it sounds like the problem is your 6.5 ROM when you updated and not the phone (based on what you said). so it's not an issue with the phone or the batter. why not just re-install 6.1? you should ask if the phone they're sending you comes with 6.1 or 6.5. because it may come with 6.5 since vzw already released it.

[mstevens]

Originally Posted by drtnsnw1

This has been going on from the first day I installed 6.5

OK, now I understand. You're not saying it's a phone (hardware) problem. You're saying it's a ROM (firmware) problem. It might have helped if you'd said earlier that your battery life dropped precipitously when you flashed to the new ROM.

If they replace the phone, I can practically guarantee it'll arrive with the current (i.e., WM 6.5) ROM.

The appropriate solution here might be to flash back to the Verizon 6.1 ROM that was working for you before.

[skuddy]

Originally Posted by drtnsnw1

OK guys look, I have had this phone from the 3rd day it was released. I used to get 24-48 hours on acharge no problem. The battery has been replaced once a month ago. I have no push internet cab installed bluetooth off wifi off direct push off and still get 6-8 hours on a charge!! This has been going on from the first day I installed 6.5

Tell me why we should tollerate this from VZW
If the new phone comes with 6,1 it is going to stay

Chris

you clearly don't have US Cellular, they will swap your battery any time up to 4 times a month for free. pff.
If any employee shows you the door at a retail store while trying to get replacement after replacement call corporate and have them work something out with you. They are a lot nicer and usually have an easier time accommodating.


to help get a better understanding of whats going on answer these questions please:

exactly how long do you spend browsing?
where is the nearest tower to you?
when do you charge your phone?
what kind of charger are you using? (blackberry, motorola, generic, htc?)
when driving to work do you top off your phone on a car charger?