All Around Internet Problem: Are You Experiencing This?

[myhollowworld2]

Just got off the phone with Sprint. There's nothing going on in my area as well. The lady on tech didn't really try to offer me any advice other than taking it to a store to get it exchanged. Seeing as this is only a week old, and brand new, I'm not really looking forward to getting a refurb.

Perhaps we screwed something up in the TCP/IP settings?
Heartisall, were you tethering while/before you had this issue? Maybe something while tethering screwed this up..

Anyone else, feel free to chime in with some advice.

[Taishou]

I am experiencing this issue as well. I am running the Silence rom and tether the device to an xp machine. Yesterday in the afternoon my internet connection started to go out on me. I gave it a day and then this morning attempted again. Nothing worked and I ended up doing a hard reset. Once it came back, I can occasionally pull up a google page, and search results come up, but once I click on a link it does not connect. I'm in the Northern Va area.

[In The Office]

I lost all ability to access the internet via my Sprint TP2 (stock ROM) at around 10:30 eastern time this morning. Phone is working, calls are being received, texts are working, and PDANet allows a connnectionn but no data makes it through.

I also cannot access my email via my phone; has anyone had that issue as well?

Mind you, I made zero changes to my phone today, or to any software, and had no internet issues before this outage seems to have come into play.

I would really like to avoid a hard reset, and hope that this resolves itself over the course of the afternoon.

Best,
Ito

[robbierob03]

Originally Posted by In The Office

I lost all ability to access the internet via my Sprint TP2 (stock ROM) at around 10:30 eastern time this morning. Phone is working, calls are being received, texts are working, and PDANet allows a connnectionn but no data makes it through.

I also cannot access my email via my phone; has anyone had that issue as well?

Mind you, I made zero changes to my phone today, or to any software, and had no internet issues before this outage seems to have come into play.

I would really like to avoid a hard reset, and hope that this resolves itself over the course of the afternoon.

Best,
Ito

Had the same thing happen to me this morning as well. As of now (1:30 PM EST) I have data coming through, but it's still the slowest I've ever seen it . In case anyone is keeping data points, I'm in Wilmington DE.

[myhollowworld2]

Well, it seems that I am now not alone in this ongoing problem...So it definitely sounds like something on the Sprint end.

I recall reading a few articles a few months back saying that Sprint was going to kill all tethering done without a plan. Of course we all have the work around, but perhaps they're on to it..? Could possibly also explain the slow data if they're trying to do something on their systems.

[In The Office]

Originally Posted by myhollowworld2

Well, it seems that I am now not alone in this ongoing problem...So it definitely sounds like something on the Sprint end.

I recall reading a few articles a few months back saying that Sprint was going to kill all tethering done without a plan. Of course we all have the work around, but perhaps they're on to it..? Could possibly also explain the slow data if they're trying to do something on their systems.

FWIW, I actually have a tethering plan.

Besides which, I have ZERO internet access on my phone, so it doesn't seem to be a tethering issue, but rather (for me, in any event) an internet issue - unless it's my phone itself, but that doesn't seem to be the issue given what's being said in this thread.

I hope this is resolved soon; once I leave my office I'll be seriously out of touch.

Oh, my goodness, the horror!

Best,
Ito

[heartisall]

I am still getting internet on my phone, however its much slower than it used to be. I am assuming sprint must be doing something to there network. Hopefully this is not to stop tethering entirely although the poster above said he actually has a tethering plan so if he can't get it either it must be an all around Network error. I did notice that when my phone was listed as connected it did not renew the DNS in IPconfig. I flushed the DNS hoping it would force it to renew however still no luck.

[Taishou]

Originally Posted by heartisall

I am still getting internet on my phone, however its much slower than it used to be. I am assuming sprint must be doing something to there network. Hopefully this is not to stop tethering entirely although the poster above said he actually has a tethering plan so if he can't get it either it must be an all around Network error. I did notice that when my phone was listed as connected it did not renew the DNS in IPconfig. I flushed the DNS hoping it would force it to renew however still no luck.

I was wondering if this was a DNS issue as well, and for kicks I put in google's public DNS (I didn't even know they offered it! Google really is taking over the world) and as of right now I am tethered and able to open multiple pages without any issues. Will keep using and see if anything changes. hmmm I can't post a link due to post count.

copy paste should work:

code.google.com/speed/public-dns/docs/using.html

[heartisall]

Originally Posted by Taishou

I was wondering if this was a DNS issue as well, and for kicks I put in google's public DNS (I didn't even know they offered it! Google really is taking over the world) and as of right now I am tethered and able to open multiple pages without any issues. Will keep using and see if anything changes. hmmm I can't post a link due to post count.

copy paste should work:

code.google.com/speed/public-dns/docs/using.html

I didn't know about this either good find I will check this out when I get home.

[In The Office]

I will say this about my attempts thus far to fix this issue with Sprint's assistance: I am sadly reminded of how intensely challenging it often is to deal with Sprint's customer service. The inconsistency of information provided by one rep to the next is (and yet isn't) surprising. And their inability to diagnose the problem is truly frustrating.

What a pain.

Prediction: They will eventually need to change my vision user name in order to reset the entire data connection.