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  #1 (permalink)  
Old 01-17-2010, 06:05 PM
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Re: TP2 Keeps Tuning Off

Are you sure it's turning off? Or could the screen just not be "waking up" as it should?

You've powered the phone down and after a period of time it's powering up on it's own?

Curious what exactly you're experiencing.
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Old 01-17-2010, 07:17 PM
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Re: TP2 Keeps Tuning Off

Quote:
Originally Posted by msh441 View Post
Are you sure it's turning off? Or could the screen just not be "waking up" as it should?

You've powered the phone down and after a period of time it's powering up on it's own?

Curious what exactly you're experiencing.
I'm 150% sure it's turning off. I'm a long time WM/HTC user and I'm sure its not on stand by or i'm powering it down.

I called Sprint just now and they said they're going to send me an exchange, but charge and remove the charge once they receive this phone back. They claim if I do an exchange in the store, there's a 30% restocking fee, which to me sounds like bull.
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Old 01-17-2010, 07:19 PM
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Re: TP2 Keeps Tuning Off

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Originally Posted by noreboy View Post
I'm 150% sure it's turning off. I'm a long time WM/HTC user and I'm sure its not on stand by or i'm powering it down.

I called Sprint just now and they said they're going to send me an exchange, but charge and remove the charge once they receive this phone back. They claim if I do an exchange in the store, there's a 30% restocking fee, which to me sounds like bull.
This sounds like something's wrong with the battery. If you're out of the country, it's also possible that the current supplied by the outlet over there might not be giving the phone what it needs to charge the battery.
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Old 01-17-2010, 07:34 PM
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Re: TP2 Keeps Tuning Off

Quote:
Originally Posted by rorytmeadows View Post
This sounds like something's wrong with the battery. If you're out of the country, it's also possible that the current supplied by the outlet over there might not be giving the phone what it needs to charge the battery.
Take the battery out of the phone and put it back in. Sometimes if the battery isnt seated right, the phone will turn off randomly if pressure is put in a certain spot.
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Old 01-17-2010, 07:54 PM
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Re: TP2 Keeps Tuning Off

Quote:
Originally Posted by japper88 View Post
Take the battery out of the phone and put it back in. Sometimes if the battery isnt seated right, the phone will turn off randomly if pressure is put in a certain spot.
I tried that a couple of time already, and it didn't work. I have no clue why it's doing this.
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