cant unlock using hard spl

[zeeyo987]

hey guys im trying to flash my phone so that its unlocked using the hardspl but i get this message saying that its unable to do the automatic cuz this isnt the first time ive done it before, like i get this error message when i try to flash after the screen says to click ok while it flashes, and when i try to flash to mightyrom or do the manual mode it can both see the rom thats on the phone right now so i think my connection is right

this is the second tp2 i am trying to flash but thats just cuz i had to take the first in to the sprint store cuz of the screen being lose and they gave me this one, help guys! lol thanks