Quote:
Originally Posted by ccuser
For those who have TEP, what replacement is asurion offering for Mogul? It was TP 1 with $100 deductible. Have they ran out of TP yet an offering TP2 ?
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Asurion still offering the mogul with a 7 day lead time... Sprint Tech told me they have thousands of Mogul's. Sprint have change the way they do business in the last 2 weeks so expect something that more changes soon!
to metion a few: Tech Support is not allowed to send replacements anymore, now you have to go to the store and have the phone check. Online phone swap and online phone replacement tools are disable for accounts with spending limit, can someone without spending limit verify this?
Quote:
Originally Posted by drewcam888
But you can argue that upgrade since the snap has no touchscreen. It has to be a equal replacement.
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I told the Store rep the same thing, she told me that's what the system show, even show me the screen... Anyway, she told me to go back Saturday to see what other phone she can offer me... very helpful lady.