How do I change the phone number on my 6800?

[Primenall]

I just wanted to add, as an interesting note, you can change it back to your previous number and it will probably work.

When I ported mine, my old one was still working days later.

[Gilliland]

OK, thanks for all the consultation. The interesting thing is that even with the old temp number in the phone, it worked properly after the network had successfully ported my real number. If I made a call, it showed up at the other end with my ported number. And if someone called my ported number, the phone rang and answered correctly. As far as I could tell, both incoming and outgoing calls were handled correctly - even though the "wrong" number was in the MDN inside the phone itself.

Perhaps that is just a short term situation.

I'm not sure why the phone doesn't respond to ##MSL#, but that sequence is ignored on my phone. However, ##778# works, and the MSL works to authorize access into that menu. And since the MDN (and much, much more) can be edited in that dialog, I guess it doesn't matter much. (Is there an alphabetic "mnemonic" that goes along with that 778?)

In any event, I now have the right number in the phone, and the port has been completed, so everything is as it should be. Thanks again!

[superflysocal]

##778# is for ##PRL#

When I ported my number, they had me change the MDN to the new number, but NOT the MSID. (Actually they did give me instructions to type in the number for MSID but it turned out to be the same MSID as my old MSID).