[Primenall]

What the csr told you was correct, I don't know what happened but if you have the correct MSL then it should have worked try again, if you have a different dialpad than the original that may be blocking the code from working right, if that's the case you can uninstall it and codes will work again.



When your number is released you need 3 numbers to reprogram your phone

1. Your MSL a 6 digit number that unlocks your phone, save it for future hacking purpose too.
2. Your port number (phone number) is the MDN
3. Your MSID, it's a phone number of Sprint's system assosciated with your temp/port numbers. It is related to the CSA customer service area, if they give you a phone number that's in a different CSA (customer service area) then they give you a different MSID number. Leave it alone for now. When they issue your temp number they try to match the temp number CSA to your port number's CSA.

If you want to program your phone
1. Enter (with # symbols) ## MSL # and click edit
2. Enter Port number in the right place MDN
3. Your MSID number should be the same with your temp and and port number (if not you will enter the new MSID) and your done.

On the menu using the ##MSL# it only brings up those 2 fields, and shows nothing else.