free data roaming in canada....not

[blazin-asian]

well....

so today i wake up and see a text message saying my spending limit is almost reached. the problem is that i was ~$380 from my spending limit, but today im ~$25 away?? LOL

called csr right away and they said it was because of data roaming. now, i had called on 7/27 and CONFIRMED with a rep saying data roaming in canada was FREE! he even sounded surprised and said "enjoy!"

luckily the rep was able to put a note on the account saying to credit me any data charges from 7/27 until today so i wont have to pay it, but my concern is the false information that is being given out here.

sup with that?

Originally Posted by from SD

I live in the Detroit area, so here's some FYI for people traveling in Canada. This is per the validation cust service guy I talked to last night.

Roaming in Canada: .69/min
Sending a TXT to a Canadian phone # (whether in the US or Canada) .15/txt
Sending a TXT to a US phone # while in Canada: Free
Using Data services while in Canada: Free

I didn't get long distance fees though.