Power button not waking phone up

jinkle · #1 (**permalink**) 07-27-2007, 02:48 AM

Every once in a while after not using the phone for a few hours the power button won't wake the phone up and I have to take the battery out or soft reset. Any ideas what is causing this?

jinkle · #2 (**permalink**) 07-27-2007, 07:18 PM

Anyone?

jaak · #3 (**permalink**) 07-27-2007, 07:29 PM

Try a hard reset, don't install anything. See if it still happens.

Then. one at a time, re-install whatever programs or hacks you were using. Each time checking to see if it happens again. If it happens again, then you'll know what caused it.

jinkle · #4 (**permalink**) 07-28-2007, 04:16 AM

It's doing it even without programs installed...time to return it?

jinkle · #5 (**permalink**) 07-28-2007, 04:20 AM

It's doing it even without programs installed...time to return it?

telugite · #6 (**permalink**) 07-28-2007, 09:00 AM

samething happened tome today for first time

biggggant · #7 (**permalink**) 07-28-2007, 09:26 AM

I have noticed this can happen when the program memory gets low. Sometimes holding the power button down for a few seconds than waiting seems to work or other times I have to pull the battery.

jinkle · #8 (**permalink**) 07-28-2007, 11:30 AM

Quote:

Originally Posted by biggggant

I have noticed this can happen when the program memory gets low. Sometimes holding the power button down for a few seconds than waiting seems to work or other times I have to pull the battery.

It's happening to me without opening any programs... I just turn it on for an hour and it'll happen. Gonna call sprint and ask for a new one today I guess

dan9980 · #9 (**permalink**) 07-28-2007, 06:01 PM

My phone was doing the same thing. If I left it sitting for more than about 30 min it would lock up and I would have to perform a soft reset so that it would work again. I took it back to sprint, they said it was a problem with the phone and replaced mine. Since then I've had no problems. I would take it back if I were you.

jinkle · #10 (**permalink**) 07-28-2007, 06:44 PM

Quote:

Originally Posted by dan9980

My phone was doing the same thing. If I left it sitting for more than about 30 min it would lock up and I would have to perform a soft reset so that it would work again. I took it back to sprint, they said it was a problem with the phone and replaced mine. Since then I've had no problems. I would take it back if I were you.

They insisted that changing the keyboard backlight setting would fix it

Probably gonna have to take it back and make them exchange it later on today