Exchange Not Pushing - How to remove server info?

**Pibe38** · #1 (**permalink**) 07-19-2007, 01:53 PM

I will move this to general discussion if anyone has had this issue on another device, but I've only seen it on my Mogul so far.

My Exchange server is not pushing to my device. If I check Outlook Web Access my e-mails are there, but they don't get pushed to the device. ActiveSync does not return any errors, it would look as if it were working. But even sending e-mail does not work as they hang in the Outbox.

Anyone experience this before? Anyone know how to remove the server settings from the device's AS? I have not been able to figure this one out... I even tried changing the server name but it did not let me change the login name at all.

I use mail2web's free service by the way, and apparently this has been happening for 2 days without me realizing it.

Thanks in advance for any help.

**stroths** · #2 (**permalink**) 07-19-2007, 02:07 PM

To remove your server settings in Activesync:

Start->Programs->Active Sync
Click Menu->Options
Select your Exchange Server and click the Delete button

**Pibe38** · #3 (**permalink**) 07-19-2007, 02:16 PM

Quote:

Originally Posted by stroths

To remove your server settings in Activesync:

Start->Programs->Active Sync
Click Menu->Options
Select your Exchange Server and click the Delete button

Ugh!!! I knew that... how could I have forgotten?!?

Thanks stroths! Let's see if deleting it and adding it again fixes it or if this is an issue with mail2web.

**Pibe38** · #4 (**permalink**) 07-19-2007, 03:44 PM

Deleting server details and adding them again fixed the issue.

**TurboFool** · #5 (**permalink**) 07-19-2007, 04:35 PM

Not directly related, but I had an odd issue with setting up Gmail POP access after the new ROM. It continually reported one unread message in my inbox despite it being empty. Only deleting and recreating the account in my Mogul could clear that up.

I am having a separate problem, though, it seems. If I have it set up to receive messages as they arrive on my phone, then when I manually sync it (such as during off-peak hours), it doesn't receive any new mail. Scheduled send/receives don't work either. Only push. Any thoughts?