Is Sprint still giving out refur'ed MOGULs? - Page 37

NipTuck170 · #**361** (**permalink**) 04-18-2009, 06:11 PM

anyone know a way to get the touch pro without insurance

Quirk · #**362** (**permalink**) 04-18-2009, 07:13 PM

The advanced exchange should allow you to exchange your 6800 for the 6850. It should cost you $119. I'm not sure if that is going to go up after the assurion price increase, but i would expect it to.

NipTuck170 · #**363** (**permalink**) 04-18-2009, 07:39 PM

whats the advanced exchange program?

buschmn00 · #**364** (**permalink**) 04-19-2009, 05:44 PM

For the people that have called sprint to have your Moguls replaced.....

How are you doing it, every time I have called they have told me that they will not replace my Mogul with a TP. That they have never done this for another customer and that I will have to purchase a new phone at retail price...

jayr0422 · #**365** (**permalink**) 04-20-2009, 04:03 PM

Quote:

Originally Posted by buschmn00

For the people that have called sprint to have your Moguls replaced.....

How are you doing it, every time I have called they have told me that they will not replace my Mogul with a TP. That they have never done this for another customer and that I will have to purchase a new phone at retail price...

right, and if I worked for Sprint I would tell you the same thing, LOL. First off, you have to have a problem with the phone that they can't fix over the phone or in the store. Second you don't have any entitlement to a free upgrade. If you have insurance, they only have to replace your phone with the same phone you have. It's like taking a Toyota back and expecting a free upgrade to a Lexus, LOL.

To answer your question, you can actually read this thread and it will answer your questions. Reading is fundamental. People might get lucky because they temporarily go out of stock on the Moguls or have already had their phones replaced several times before they get the TP.

Quirk · #**366** (**permalink**) 04-20-2009, 07:09 PM

Quote:

Originally Posted by NipTuck170

whats the advanced exchange program?

https://indirect3.sprint.com/apps/ad...&FROM_SPRINT=Y

jbgt350 · #**367** (**permalink**) 04-23-2009, 02:00 PM

My screen cracked Yesterday. I call Asurion and there shipping me the Touch Pro.

Not a bad upgrade for $50

philliyxx · #**368** (**permalink**) 04-23-2009, 02:28 PM

i recently added insurance to my phone after owning it for a a year. A few buttons have fallen off. The keyboard has trouble flipping out. There are bent paper clip looking metal pieces sticking out when i do flip it to landscape. The key board is popping out in the top right hand corner around the power button making it so i can press it in unless i jam the keyboard back in. Phone is still working though, so do you think they will replace it with TP?

gearjunkeez · #**369** (**permalink**) 04-23-2009, 02:35 PM

Quote:

Originally Posted by NipTuck170

anyone know a way to get the touch pro without insurance

Go to the store and buy one... Seriously, upgrades come when a) they are out of stock on your phone, b)when you have had over 4 replacements on the same phone, or c)you pay for it...

rgildoss · #**370** (**permalink**) 04-23-2009, 04:03 PM

Quote:

Originally Posted by jbgt350

My screen cracked Yesterday. I call Asurion and there shipping me the Touch Pro.

Not a bad upgrade for $50

you sure its 50? they changed to 100 on the 19th of April