Is Sprint still giving out refur'ed MOGULs?

[lettcco]

I just tried that no. and they were going give me a refurb. mogul for $50 so I say no. How can they be in-stock so quick?

and since I called them, they say now I have an open case which will last 60 days, after which if I want to replace it under the same reason they will not approve it. damn it!

[dand411]

It seems to be very hit and miss with sprint having refurbished Mogul's in stock. One call you might get the refurb, another call it will be a touch pro, diamond or treo 800w offered depending on what is in stock.

I had to do a claim on a mogul 1/20 and they sent a NIB treo 800w, yesterday another of my moguls was lost and they sent out a refurbished mogul.

I think it all depends on how many bad replacements you have had also to see if they give you a brand new device.

[DarkLord]

Originally Posted by aznd000d

My phone is dying but i don't really want the Mogul again.
Just wondering if they still have old moguls in stock or are they giong to upgrade?

Should I do an insurance claim now or should I wait?


Thanks.

my son lost his mogul and asurion sent him a refurbished mogul that didn't work. i called back told them the situation and how i'm thinking that no matter what mogul they send me, it will have something minor wrong with it, they said no problem and sent my son a brand new, in the box, Touch Pro.

[jtrag]

Man, I only hope I can get so Lucky I've been having nothing but problems with my Titan since I've had it really. I'm tired of it! LOL :P

[Cowboyjw]

well in my case I got one that wasnt right so they made it right. I even just asked for another 6800 and didnt complain. They offered me the upgrade... so the bottom line is if you get a replacement just find something wrong with it and you might have some good luck cause they want to make us happy....

my touch pro should be there when I get home.....

[trmitche2]

Just FYI, in early January here in Dallas, my Mogul's Send key stopped working. I took it to the Sprint store down the street and the guy was like "Sure we can get you a new Mogul since you have a TAP." Then he looked at his computer and said "Well, I don't see that as an option any more, you'll need to take your Mogul to the Sprint repair depot one town over. So I did that. They opened a repair ticket, the guy took it back to the service center, came back 30 seconds later and said, "Well, we do not have the parts to fix this for you - Come back in 2 days to pick up your new TP."

I have not looked back....

It was like Christmas came waaay early, and it's really nice to be infatuated with my phone again.

[josecuervo]

I had to do warranty exchange last week because the keypad stopped working (I couldn't hold out). Took it to the repair center and got another refurbed mogul. This one freezes while charging, so I'll wait till we're sure there's no more refurbed moguls and then take it back in for (hopefully) a TP.

[mafia2233]

my phone just crapped out as well, took it into the sprint store, they did not even both to want to fix it, they simply ordered me a new one, and the woman i spoke to at the store said they will deffinitly have refurbished phones for at least a year

[woods5000]

called got my refrub it was a lemon talk to asursion tech suppt they gonna semd another refub ,,, darn

[aloharacing]

I'm going to hold out for a TP as long as possible. My slideout keyboard is mostly dead (function key and various others), so I'm using the stylus and on-screen now.