Why????

[Austan]

Does sprint give you crap refub phones? Hi all I am new to the 6800 club as my 6700 keyboard died and they gave me a 6800 as a replacement. I tried a quick search and did not find anything so since I recived the phone yesterday I have been unable to connect to the internet via wifi( wouldnt be such a huge deal as I do have data but no service in my home with this phone grrrr) also the phone has obvious signs of physical wear and looks to have been dropped a bit before it made it to me( the battery cover also does not fit right). Also when i type it repeats several of the keys mostly the s key so I guess now i type with a lisp?? If there are any fixes I would really appriciate it, or should i call customer care and try to get another refurb?

Thanks
Austan