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Sprint Pic Mail!
I got on a chat with sprint to ask a question and check this out. Sorry it is so hard to read. Seems odd that this would be so confidential...
3:42:42 PM System Connected to sprint-ap2.cnxchat.com 3:42:42 PM System Session ID: XXXX 3:42:43 PM System Please hold and the next available agent will be with you shortly. 3:42:48 PM System XXXXX has joined this session! 3:42:48 PM System Connected with Maurice 3:42:53 PM XXXXX Thank you for contacting Sprint. My name is Josh. How may I assist you today? 3:43:11 PM Hibby50 Hi i had a question about my phone, the htc mogul 3:43:28 PM XXXXX I would be more than happy to assist you with this today. 3:44:30 PM Hibby50 all as you know the htc diamond was released on the 14th and came out with picture mail. Is there going to be a program to allow us to send pictures on the mogul or touch 3:45:28 PM XXXXX I do apologize Hibby50 however at this time that information is not available. 3:45:57 PM Hibby50 alright thank you anyway 3:46:05 PM XXXXX It is my job to ensure that I have fully resolved the issues that prompted you to chat with me. Have I resolved that issue and do you have any additional questions or issues today? 3:46:32 PM Hibby50 well i guess there was no real issue and no i have no more questions 3:46:34 PM Hibby50 thank you 3:46:48 PM XXXXX Thank you for contacting Sprint. Our goal is to make your chat experience a great one. There will be a survey after this chat that you may fill out to advise us of how we are doing. Please disable all popup blockers before pressing the exit button to end the session. This will ensure that you will be afforded the opportunity to participate. Should you have any additional feedback or comments you would like to provide regarding your chat or chat agent, please send us an email at: sprint.customerappreciation@connextions.com. If you would like a copy of this transcript please press either the print button at the bottom of this session or the copy button to copy/paste into the word processing program of your choice. 3:46:48 PM XXXXX You're welcome. Have a great day!
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Re: Sprint Pic Mail!
Here is another one i logged on and got slightly different info
3:55:11 PM System Connected to sprint-ap2.cnxchat.com 3:55:12 PM System Session ID: XXXXX 3:55:17 PM System Please hold and the next available agent will be with you shortly. 3:55:17 PM System Travis A has joined this session! 3:55:17 PM System Connected with XXXXX 3:55:22 PM XXXXX Thank you for contacting Sprint. My name is Travis. How may I assist you today? 3:55:51 PM Hibby50 Hi i had a question about my htc mogul 3:56:14 PM XXXXX I would be more than happy to assist you with that today. 3:57:32 PM Hibby50 as you know the htc diamond was released on the 14th and it came loaded with picture mail and i was wondering if and when that feature would be coming out for the older ppcs 3:58:00 PM XXXXXThat is a great question, I would be happy to research that information for you. 3:58:17 PM Hibby50 thank you i appreciate it 3:59:45 PM XXXXX Thank you for your patience. I do apologize, but there isn't any information on whether or not they will update the older ppc's to include picture mail. 4:00:09 PM Hibby50 alright thank you 4:00:20 PM XXXXX Do you have any further questions? 4:00:30 PM Hibby50 no thats all 4:00:53 PM XXXXX Thank you for contacting Sprint. Our goal is to make your chat experience a great one. There will be a survey after this chat that you may fill out to advise us of how we are doing. Please disable all popup blockers before this chat session ends to ensure you are afforded the opportunity to participate. Should you have any additional feedback or comments you would like to provide regarding your chat or chat agent, please send us an email at: sprint.customerappreciation@connextions.com. If you would like a copy of this transcript please press either the print button at the bottom of this session or the copy button to copy/paste into the word processing program of your choice. Last edited by hibby50; 09-18-2008 at 05:03 PM. |
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