I got on a chat with sprint to ask a question and check this out. Sorry it is so hard to read. Seems odd that this would be so confidential...
3:42:42 PM System Connected to sprint-ap2.cnxchat.com
3:42:42 PM
System Session ID: XXXX
3:42:43 PM
System Please hold and the next available agent will be with you shortly.
3:42:48 PM
System XXXXX has joined this session!
3:42:48 PM
System Connected with Maurice
3:42:53 PM
XXXXX
Thank you for contacting Sprint. My name is Josh. How may I assist you today?
3:43:11 PM
Hibby50
Hi i had a question about my phone, the htc mogul
3:43:28 PM
XXXXX I would be more than happy to assist you with this today.
3:44:30 PM
Hibby50
all as you know the htc diamond was released on the 14th and came out with picture mail. Is there going to be a program to allow us to send pictures on the mogul or touch
3:45:28 PM
XXXXX
I do apologize Hibby50 however at this time that information is not available.
3:45:57 PM
Hibby50 alright thank you anyway
3:46:05 PM
XXXXX
It is my job to ensure that I have fully resolved the issues that prompted you to chat with me. Have I resolved that issue and do you have any additional questions or issues today?
3:46:32 PM
Hibby50
well i guess there was no real issue and no i have no more questions
3:46:34 PM
Hibby50
thank you
3:46:48 PM
XXXXX
Thank you for contacting Sprint. Our goal is to make your chat experience a great one. There will be a survey after this chat that you may fill out to advise us of how we are doing. Please disable all popup blockers before pressing the exit button to end the session. This will ensure that you will be afforded the opportunity to participate. Should you have any additional feedback or comments you would like to provide regarding your chat or chat agent, please send us an email at:
sprint.customerappreciation@connextions.com. If you would like a copy of this transcript please press either the print button at the bottom of this session or the copy button to copy/paste into the word processing program of your choice.
3:46:48 PM
XXXXX
You're welcome. Have a great day!