Can't answer calls while data is in use

arparent · #1 (**permalink**) 08-05-2008, 02:19 PM

Hey guys, I've had this problem for a while, and never really found a solution. Its starting to get kind of annoying. Whenever I am streaming media, using an instant messenger, or anything else that uses a constant data connecton, I can't answer my phone calls. The phone rings, but when I hit answer... it freezes. The data icon stays active. After a while (about the duration that my phone would normally ring before it gets to voicemail) the phone will say I missed a call, hang up my data, and I have to call them back. By this time, they are leaving me a voicemail, and I'm calling them back in the middle of it. Its almost like whatever software is running with the data connection doesn't want to give it up. Perhaps as soon as it is interrupted, it immediatley tries to re-dial and connect before it gets a chance to answer the phone line. It happens way to much, and its starting to annoy everyone that calls me. Friends, Co-workers, and especially my wife. Is there any kind of solution to this? I would think it would be easy to tell the phone... "when you get a phone call, hang up the data first!"

debarron · #2 (**permalink**) 08-05-2008, 02:33 PM

I had this similar issue but it happened once active sync connected to my exchange server. Have you done the reg hacks for PAM and/or disable the Phone As Modem connection? I found out by not doing those two things fixed my problem.

chaofun · #3 (**permalink**) 08-05-2008, 03:06 PM

Quote:

Originally Posted by arparent

Hey guys, I've had this problem for a while, and never really found a solution. Its starting to get kind of annoying. Whenever I am streaming media, using an instant messenger, or anything else that uses a constant data connecton, I can't answer my phone calls. The phone rings, but when I hit answer... it freezes. The data icon stays active. After a while (about the duration that my phone would normally ring before it gets to voicemail) the phone will say I missed a call, hang up my data, and I have to call them back. By this time, they are leaving me a voicemail, and I'm calling them back in the middle of it. Its almost like whatever software is running with the data connection doesn't want to give it up. Perhaps as soon as it is interrupted, it immediatley tries to re-dial and connect before it gets a chance to answer the phone line. It happens way to much, and its starting to annoy everyone that calls me. Friends, Co-workers, and especially my wife. Is there any kind of solution to this? I would think it would be easy to tell the phone... "when you get a phone call, hang up the data first!"

I've got the same problem! Have you found any fixes that work?

arparent · #4 (**permalink**) 08-05-2008, 03:36 PM

Quote:

Originally Posted by debarron

I had this similar issue but it happened once active sync connected to my exchange server. Have you done the reg hacks for PAM and/or disable the Phone As Modem connection? I found out by not doing those two things fixed my problem.

I don't use exchange server. I have already disabled Phone As Modem, and exclusivley use the Sprint PCS connection. I've had this problem on every stock Sprint Rom, going back 3 releases. It could be an issue with my particular phone, but I see there's already one other person with the same issue so far.

debarron · #5 (**permalink**) 08-05-2008, 06:28 PM

Quote:

Originally Posted by arparent

I don't use exchange server. I have already disabled Phone As Modem, and exclusivley use the Sprint PCS connection. I've had this problem on every stock Sprint Rom, going back 3 releases. It could be an issue with my particular phone, but I see there's already one other person with the same issue so far.

I am saying that my problem was resolved after undoing the PAM hacks. Your issue is probably as a result of this as well. I was just stating it happened when I connected to my exchange server because that uses my data connection. Try re-enabling the Phone as Modem connection and adding/changing the reg keys back for Phone as Modem and soft reset. Then try it and see if that helps.

arparent · #6 (**permalink**) 08-05-2008, 09:23 PM

Quote:

Originally Posted by debarron

I am saying that my problem was resolved after undoing the PAM hacks. Your issue is probably as a result of this as well. I was just stating it happened when I connected to my exchange server because that uses my data connection. Try re-enabling the Phone as Modem connection and adding/changing the reg keys back for Phone as Modem and soft reset. Then try it and see if that helps.

Ah, i gotcha... I'll give it a shot. I've been meaning to do a hard reset anyways.

debarron · #7 (**permalink**) 08-05-2008, 11:40 PM

Quote:

Originally Posted by arparent

Ah, i gotcha... I'll give it a shot. I've been meaning to do a hard reset anyways.

Yeah I think the hard reset is the best way to fix it. I tried putting the reg keys back to the way they were originally and enable the PAM connection but still had the issue. When I did a hard reset and skip those tweaks it's been fine since. I use PdaNet anyways for the little bit of tethering I do.

arparent · #8 (**permalink**) 08-07-2008, 08:56 PM

Bump... I'm still having this issue. It seems to be getting worse in the last two days. Anyone else having this same problem?

debarron · #9 (**permalink**) 08-07-2008, 11:48 PM

So you did a hard reset, didn't do the PAM reg tweaks, and left the phone as modem connection enabled with this issue still occurring?