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-   -   Can't answer calls while data is in use (http://forum.ppcgeeks.com/showthread.php?t=34031)

arparent 08-05-2008 02:19 PM

Can't answer calls while data is in use
 
Hey guys, I've had this problem for a while, and never really found a solution. Its starting to get kind of annoying. Whenever I am streaming media, using an instant messenger, or anything else that uses a constant data connecton, I can't answer my phone calls. The phone rings, but when I hit answer... it freezes. The data icon stays active. After a while (about the duration that my phone would normally ring before it gets to voicemail) the phone will say I missed a call, hang up my data, and I have to call them back. By this time, they are leaving me a voicemail, and I'm calling them back in the middle of it. Its almost like whatever software is running with the data connection doesn't want to give it up. Perhaps as soon as it is interrupted, it immediatley tries to re-dial and connect before it gets a chance to answer the phone line. It happens way to much, and its starting to annoy everyone that calls me. Friends, Co-workers, and especially my wife. Is there any kind of solution to this? I would think it would be easy to tell the phone... "when you get a phone call, hang up the data first!"

debarron 08-05-2008 02:33 PM

Re: Can't answer calls while data is in use
 
I had this similar issue but it happened once active sync connected to my exchange server. Have you done the reg hacks for PAM and/or disable the Phone As Modem connection? I found out by not doing those two things fixed my problem.

chaofun 08-05-2008 03:06 PM

Re: Can't answer calls while data is in use
 
Quote:

Originally Posted by arparent (Post 372326)
Hey guys, I've had this problem for a while, and never really found a solution. Its starting to get kind of annoying. Whenever I am streaming media, using an instant messenger, or anything else that uses a constant data connecton, I can't answer my phone calls. The phone rings, but when I hit answer... it freezes. The data icon stays active. After a while (about the duration that my phone would normally ring before it gets to voicemail) the phone will say I missed a call, hang up my data, and I have to call them back. By this time, they are leaving me a voicemail, and I'm calling them back in the middle of it. Its almost like whatever software is running with the data connection doesn't want to give it up. Perhaps as soon as it is interrupted, it immediatley tries to re-dial and connect before it gets a chance to answer the phone line. It happens way to much, and its starting to annoy everyone that calls me. Friends, Co-workers, and especially my wife. Is there any kind of solution to this? I would think it would be easy to tell the phone... "when you get a phone call, hang up the data first!"

I've got the same problem! Have you found any fixes that work?

arparent 08-05-2008 03:36 PM

Re: Can't answer calls while data is in use
 
Quote:

Originally Posted by debarron (Post 372336)
I had this similar issue but it happened once active sync connected to my exchange server. Have you done the reg hacks for PAM and/or disable the Phone As Modem connection? I found out by not doing those two things fixed my problem.

I don't use exchange server. I have already disabled Phone As Modem, and exclusivley use the Sprint PCS connection. I've had this problem on every stock Sprint Rom, going back 3 releases. It could be an issue with my particular phone, but I see there's already one other person with the same issue so far.

debarron 08-05-2008 06:28 PM

Re: Can't answer calls while data is in use
 
Quote:

Originally Posted by arparent (Post 372428)
I don't use exchange server. I have already disabled Phone As Modem, and exclusivley use the Sprint PCS connection. I've had this problem on every stock Sprint Rom, going back 3 releases. It could be an issue with my particular phone, but I see there's already one other person with the same issue so far.

I am saying that my problem was resolved after undoing the PAM hacks. Your issue is probably as a result of this as well. I was just stating it happened when I connected to my exchange server because that uses my data connection. Try re-enabling the Phone as Modem connection and adding/changing the reg keys back for Phone as Modem and soft reset. Then try it and see if that helps.

arparent 08-05-2008 09:23 PM

Re: Can't answer calls while data is in use
 
Quote:

Originally Posted by debarron (Post 372625)
I am saying that my problem was resolved after undoing the PAM hacks. Your issue is probably as a result of this as well. I was just stating it happened when I connected to my exchange server because that uses my data connection. Try re-enabling the Phone as Modem connection and adding/changing the reg keys back for Phone as Modem and soft reset. Then try it and see if that helps.

Ah, i gotcha... I'll give it a shot. I've been meaning to do a hard reset anyways.

debarron 08-05-2008 11:40 PM

Re: Can't answer calls while data is in use
 
Quote:

Originally Posted by arparent (Post 372840)
Ah, i gotcha... I'll give it a shot. I've been meaning to do a hard reset anyways.

Yeah I think the hard reset is the best way to fix it. I tried putting the reg keys back to the way they were originally and enable the PAM connection but still had the issue. When I did a hard reset and skip those tweaks it's been fine since. I use PdaNet anyways for the little bit of tethering I do.

arparent 08-07-2008 08:56 PM

Re: Can't answer calls while data is in use
 
Bump... I'm still having this issue. It seems to be getting worse in the last two days. Anyone else having this same problem?

debarron 08-07-2008 11:48 PM

Re: Can't answer calls while data is in use
 
So you did a hard reset, didn't do the PAM reg tweaks, and left the phone as modem connection enabled with this issue still occurring?


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