None of my hard buttons work????

[shankun]

Originally Posted by truckin720

I had the same problem last week. I have the insurance, so based off of what I read in this forum I took the phone in to Sprint. Before I brought it in I ran SPB backup and performed a hard reset and the buttons still didn't work. The Sprint tech could not fix the problem so they ordered a replacement. When I went in two days later, I performed another hard reset and the buttons all started working again!

I can't explain it, but it may be worth a try to backup, restore and repeat several times.

that is what happened to me on friday with it. i took the battery out and the buttons started working for about an hour or so. as for me, still no dice on the buttons working. had the battery out all night. going to sprint some time this afternoon with it.

[shaggylive]

yea, I find it ridiculous that your actually paying more for the inhouse repairs than the insurance, but they always point ppl that direction.. I guess I'm lucky that in my area the main store has always been pretty helpful, but in one of the newer corp stores in a suberb, the techs have bankers hours. all I can say is good luck, and I doubt the experience would have been much different with another carrier..