HELP! My keypad fell apart!

Sammy B · #1 (**permalink**) 07-22-2008, 12:12 AM

Okay, so the center d-pad on my 6800 just fell off. Don't know where or when it happened. But my only question is, how and where can I find a replacement one to replace the one I have now.

bkhoste · #2 (**permalink**) 07-22-2008, 01:17 AM

Quote:

Originally Posted by Sammy B

Okay, so the center d-pad on my 6800 just fell off. Don't know where or when it happened. But my only question is, how and where can I find a replacement one to replace the one I have now.

You could look on ebay, you may have to buy a phone that is busted, I doubt someone would just sell the d-pad. I don't know how long you have had the phone, but you could try and take it to the store and get a new one. My phone was bricked during a upgrade and my computer crapped out on me, Sprint gave me a brand new Mogul without a hassel.

pesanchez26 · #3 (**permalink**) 07-23-2008, 03:13 PM

the same button fell off my 6800 also. Its been 8 mths since i upgraded to this phone so i'll try altell for a replacement.

kenny2182 · #4 (**permalink**) 07-23-2008, 03:45 PM

just take the phone in and have them order a replacement for you. its not a repair model so you would get another phone (either refurb or new) based on availability