what does it mean!!?!

[Darkjedi]

TEP/ERP(insurance) covers just about anything that can possible happen to your phone. Worst possible thing would be you losing your phone, and at that point who really cares what happened to the phone? The water damage sticker only voids the manufacturers and the extended warranty.

[jethro_static]

Originally Posted by bakntyme

If you have the Sprint TEP, which costs $7 per month, or the Equipment Replacement Program, which costs $4 per month, then you are covered for water (or other liquid) damage. You can void the coverage by tampering such as attempting to bleach the water indicator. The water damage sticker is there because you ARE NOT covered for water damage unless you are paying for either the Equipment Replacement Program or the TEP which includes the Equipment Replacement Program as well as the Service and Repair Program. Of course, if you are paying for neither of these programs (or the equivalent if you have another cellular service provider), then you are not covered for water damage.

The confusion may come from the fact that the Service and Repair Program coverage component of the Sprint TEP is handled by the Sprint Repair Centers, but the Equipment Replacement Program coverage component is handled directly by the user with Asurion, the company that is the administrator for the insurance company. A semi-knowledgeable Sprint store employee may mistakenly tell you that you are not covered, since they do not handle that coverage.

Follow the "Link to insurance program info on Sprint website" in my previous post for all of the details.

For those of you who are apparently "link click challenged", here is another short blurb from the Sprint website:

So what is the difference between TEP and equipment replacement program? Do U buy this both to be totally protected? That's 11 buck a month more.

[bakntyme]

Originally Posted by jethro_static

So what is the difference between TEP and equipment replacement program? Do U buy this both to be totally protected? That's 11 buck a month more.

Read the bold print in the post you quoted

[jethro_static]

Originally Posted by bakntyme

Read the bold print in the post you quoted

read the question U queted and give the answer. LOL

[elmerfudpucker]

Originally Posted by jethro_static

He's right. who started this rumor? tell me!!! I drop my phone on the toilet bowl and I had sprint rep to take it out of the toilet to replace it. Thanks

LOL, is that before or after the xtra hot 3 bean burritos got flushed?

[jethro_static]

Originally Posted by elmerfudpucker

LOL, is that before or after the xtra hot 3 bean burritos got flushed?

Sorry it was not flushed yet and the phone is right in the middle.