07-19-2008, 02:54 PM
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Problem with my Mogul
What do I do when my mogul's down key, some keys on the keypad, and the screen is sometimes unresponsive? I have Sprint and they told me to talk to HTC, HTC said that it is sprint's branded phone so it is their problem. I call sprint and they say nope it's HTC's fault and I don't know what to do. It has been almost a year and I want to get this replaced. What do I do?
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07-19-2008, 04:00 PM
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Re: Problem with my Mogul
Have you went to the store or only called?
__________________
If I helped you, then please, thank me for it.
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07-19-2008, 06:21 PM
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Re: Problem with my Mogul
Service plan replaced mine last week, through Sprint store. 11 month old phone
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07-21-2008, 10:56 AM
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Re: Problem with my Mogul
when in doubt ask for " customer retention dept"
__________________
"He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion."
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