PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Titan
Register Community Search

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 06-21-2008, 10:23 AM
schettj's Avatar
morsus mihi
Offline
Pocket PC: iPhone 4
Carrier: AT&T
Location: Not from around these parts
 
Join Date: Oct 2006
Posts: 3,017
Reputation: 3616
schettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIPschettj is still contributing even after becoming a VIP
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Re: can sprint really void warranty/insurance for software

always reflash to a stock rom before going in... if its unflashable, hit it with a hammer.
Reply With Quote
This post has been thanked 1 times.
  #2 (permalink)  
Old 06-21-2008, 08:32 PM
Phreddo's Avatar
Regular 'Geeker
Offline
Pocket PC: Touch Pro 2
Carrier: Sprint
Location: Madison, WI
 
Join Date: Jun 2007
Posts: 291
Reputation: 50
Phreddo is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: can sprint really void warranty/insurance for software

Quote:
Originally Posted by schettj View Post
always reflash to a stock rom before going in... if its unflashable, hit it with a hammer.
well, if that's the case, i'm assuming this would involve the deductible.
if you cannot unflash it, i would say report it lost, eat the deductible, and then just use it for a pda with wifi
Reply With Quote
  #3 (permalink)  
Old 06-21-2008, 10:47 PM
flyers2114's Avatar
ACSyndicate.net
Offline
Pocket PC: Epic
Carrier: Sprint
Location: MI
 
Join Date: Jan 2008
Posts: 4,456
Reputation: 10790
flyers2114 can't get a higher reputation levelflyers2114 can't get a higher reputation levelflyers2114 can't get a higher reputation levelflyers2114 can't get a higher reputation levelflyers2114 can't get a higher reputation levelflyers2114 can't get a higher reputation levelflyers2114 can't get a higher reputation levelflyers2114 can't get a higher reputation levelflyers2114 can't get a higher reputation levelflyers2114 can't get a higher reputation levelflyers2114 can't get a higher reputation level
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via Skype™ to flyers2114
Re: can sprint really void warranty/insurance for software

Quote:
Originally Posted by Phreddo View Post
well, if that's the case, i'm assuming this would involve the deductible.
if you cannot unflash it, i would say report it lost, eat the deductible, and then just use it for a pda with wifi
There are many ways to avoid the deductible even if you cannot get it back to stock.....it shouldnt be a problem downloading the stock rom though....dont worry about re-locking....
__________________
"I never lie because I don't fear anyone. You only lie when you're afraid.”
Reply With Quote
  #4 (permalink)  
Old 07-24-2008, 05:33 AM
finesse's Avatar
N00b
Offline
Pocket PC: Getting the mogul
Carrier: sprint
 
Join Date: Jul 2008
Posts: 34
Reputation: 5
finesse is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: can sprint really void warranty/insurance for software

Quote:
Originally Posted by flyers2114 View Post
There are many ways to avoid the deductible even if you cannot get it back to stock.....it shouldnt be a problem downloading the stock rom though....dont worry about re-locking....
why shouldnt we worry about re-locking? i mean wouldnt technicians see this?

my problem, which i've put on here is im tryin to have everything stock. i went from wm6 to wm6.1 with gps and then i flashed olipro 2.40 and did the custom rom thing for a second and didnt like it. then put on the wm 6.1 gps official rom. only thing i cant seem to do is change tho bootloader.

on a side note, anytime my sprint phone would act weird, i'd tell them and they'd send me a replacement and i would send the nonworking phone in exchange. I just dont want a tech to look at it and say "he voided the warranty" and charge me some fee.
Reply With Quote
  #5 (permalink)  
Old 08-17-2008, 04:13 AM
dette's Avatar
Almost a VIP
Offline
Pocket PC: Apple iPhone, HTC Touch
Carrier: AT&T - Formerly Sprint
Location: Omaha, Nebraska
 
Join Date: May 2008
Posts: 842
Reputation: 1855
dette is halfway to VIP status based on repdette is halfway to VIP status based on repdette is halfway to VIP status based on repdette is halfway to VIP status based on repdette is halfway to VIP status based on repdette is halfway to VIP status based on repdette is halfway to VIP status based on repdette is halfway to VIP status based on repdette is halfway to VIP status based on repdette is halfway to VIP status based on repdette is halfway to VIP status based on rep
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via Skype™ to dette
Re: can sprint really void warranty/insurance for software

Quote:
Originally Posted by finesse View Post
why shouldnt we worry about re-locking? i mean wouldnt technicians see this?

my problem, which i've put on here is im tryin to have everything stock. i went from wm6 to wm6.1 with gps and then i flashed olipro 2.40 and did the custom rom thing for a second and didnt like it. then put on the wm 6.1 gps official rom. only thing i cant seem to do is change tho bootloader.

on a side note, anytime my sprint phone would act weird, i'd tell them and they'd send me a replacement and i would send the nonworking phone in exchange. I just dont want a tech to look at it and say "he voided the warranty" and charge me some fee.
EDITED OUT BY ME!!! SORRY FOR RESURRECTING THE THREAD...
__________________
|Download ROMS|
|Dette 2D v2.3 Diamond Edition|- Vogue
UPDATED 11/03/2008

MY WEBSITE!
ProTek!

HTC Touch/Vogue
Radio: 3.42.30 - Vogue
HTC Touch ROM: Dette 2D v2.4 Diamond Edition Beta 1
IF SOMEONE HELPED YOU PLEASE PRESS THE BUTTON!
PM Me if you need help! I will give it to the best of my ability!

Last edited by dette; 08-17-2008 at 04:14 AM. Reason: WRONG TOPIC SORRY
Reply With Quote
  #6 (permalink)  
Old 06-24-2008, 06:56 PM
[sammich]'s Avatar
Retired Moderator
Offline
Pocket PC: NULL
Carrier: NULL
 
Join Date: Jul 2007
Posts: 6,039
Reputation: 10109
[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: can sprint really void warranty/insurance for software

Quote:
Originally Posted by schettj View Post
always reflash to a stock rom before going in... if its unflashable, hit it with a hammer.
Haven't seen you in a while, schettj!

Anyway, you always have a way to make us smile

Quote:
Originally Posted by buddhatikkigod View Post
Is going from Wm5 to 6 comparable to XP to Vista or more comparable to XP Sp2 to XP SP3? If so then it makes sense that its legal as its just a software patch but is there anyway MS would want cash for an upgrade? its strange to me the more i think with all those other phones out there with their propreietary (yet very good) operating systems and then we have MS who makes ones of the best for the phones but they dont make a phone, does MS make money developing WM?
+1 Very good point. MS would not release something that would damage your phone. But yet, I still do think it is kinda in their right to void your warranty if you are using completely customized ROMs.

Last edited by [sammich]; 06-24-2008 at 07:05 PM.
Reply With Quote
  #7 (permalink)  
Old 06-22-2008, 03:50 AM
SporkLover's Avatar
Almost a VIP
Offline
Pocket PC: Touch Pro 2 & Diamond
Carrier: Sprint
 
Join Date: Oct 2007
Posts: 756
Reputation: 920
SporkLover knows their stuffSporkLover knows their stuffSporkLover knows their stuffSporkLover knows their stuffSporkLover knows their stuffSporkLover knows their stuffSporkLover knows their stuffSporkLover knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: can sprint really void warranty/insurance for software

Magnusson Moss Act should prevent them from denying you warranty coverage due to the software change. If you have hardware that fails, then the onus is on the manufacturer to prove that your software change caused your hardware failure before they can deny you warranty coverage.

A parallel example would be if you bought a laptop from Dell and you installed linux but 6 months later your LCD stopped working. They can't deny you coverage for that change, however they do not have to support you software wise.

Unfortunately the law is toothless and most consumers wouldnt put up a big fight over a cell phone.
__________________
Phones: Motorola MicroTAC 650E, Qualcomm/Kyocera QCP 860, Sanyo SCP-4700, Sanyo SCP-4900, Samsung A500, Sanyo MM-7400, Sanyo MM-7500, Samsung APH A900M, LG Fusic, LG Musiq, HTC Apache, Palm Centro, Samsung Rant, HTC Mogul, HTC Diamond, HTC Touch Pro, HTC Touch Pro 2. Samsung Moment, HTC Evo 4G
Reply With Quote
  #8 (permalink)  
Old 06-22-2008, 10:05 AM
SprintTouch08's Avatar
Almost a VIP
Offline
 
Join Date: Apr 2008
Posts: 844
Reputation: 670
SprintTouch08 knows their stuffSprintTouch08 knows their stuffSprintTouch08 knows their stuffSprintTouch08 knows their stuffSprintTouch08 knows their stuffSprintTouch08 knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: can sprint really void warranty/insurance for software

well first off the Act is a moot argument because Sprint is providing the service under TEP- their own repair program. Warranty repair by defition would be mailing it in to HTC to be repaired.

Furthermore, I dont know how you can interpret the act that way. If you clearly alter the original product, how is the manufacturer responsible for that? Especially with an illegal/gray area operating system? So should they be responsible if you brick your phone with say a beta of Android? No. It wasnt an official and signed/approved release and neither are custom ROMs

Id more than bet there is a clause in the warranty that if you alter the product in any way hardware or software that the warranty is void. In fact the first bullet point of the warranty I dug out of my Touch box (same as Mogul) is: Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alternation, misuse, improper installation or repair or improper storage;"

Id sure say any ROM not on HTC.com or sprint.com is unauthorized alternation of the device. More than the law being toothless, the individual would be more ignorant to argue installing illegal software as a rational in front of any judge. There is just no legal argument here against the verbiage in the warranty, nor does the Magnuson-Moss Act present any basis for argument because the warranty is VERY clear against alteration of the device..

I don't know where you went to law school from this, "then the onus is on the manufacturer to prove that your software change caused your hardware failure before they can deny you warranty coverage," but you clearly do not understand the burden of proof in a civil matter, which would lie on the plaintiff to prove entitlement to a judgment. The plaintiff would obviously be the consumer here- the manufacturer has to prove nothing what so ever i you cant make a case to show fault. Good luck arguing illegal software as a defense.

Last edited by SprintTouch08; 06-22-2008 at 10:30 AM.
Reply With Quote
This post has been thanked 1 times.
  #9 (permalink)  
Old 06-22-2008, 10:12 AM
furiousgtz's Avatar
Halfway to VIP Status
Offline
Pocket PC: HTC EVO™ 3D
Carrier: Sprint
Location: Chicago
 
Join Date: Jun 2006
Posts: 627
Reputation: 215
furiousgtz is keeping up the good workfuriousgtz is keeping up the good workfuriousgtz is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: can sprint really void warranty/insurance for software

Yeah they don't like custom roms I always create a backup and reset the phone to factory default.
__________________
Sprint: SPH-460-->SPH-A660-->PPC-6700--> PPC-6800--> Touch Pro-->Touch Pro2(retired)
Switched to Android on June 26, 2011 -Current device: HTC EVO3D
Reply With Quote
  #10 (permalink)  
Old 06-23-2008, 05:24 AM
jparks29's Avatar
N00b
Offline
Pocket PC: HTC TP
Carrier: Sprint
 
Join Date: May 2007
Posts: 48
Reputation: 5
jparks29 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: can sprint really void warranty/insurance for software

Quote:
Originally Posted by SporkLover View Post
Magnusson Moss Act should prevent them from denying you warranty coverage due to the software change. If you have hardware that fails, then the onus is on the manufacturer to prove that your software change caused your hardware failure before they can deny you warranty coverage.

A parallel example would be if you bought a laptop from Dell and you installed linux but 6 months later your LCD stopped working. They can't deny you coverage for that change, however they do not have to support you software wise.

Unfortunately the law is toothless and most consumers wouldnt put up a big fight over a cell phone.

Oh crapola, see what happens when you don't read the entire thread before posting?

What HE^^ said
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Titan


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 07:39 AM.


Powered by vBulletin® ©2000 - 2025, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com