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Re: can sprint really void warranty/insurance for software
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if you cannot unflash it, i would say report it lost, eat the deductible, and then just use it for a pda with wifi |
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Re: can sprint really void warranty/insurance for software
There are many ways to avoid the deductible even if you cannot get it back to stock.....it shouldnt be a problem downloading the stock rom though....dont worry about re-locking....
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"I never lie because I don't fear anyone. You only lie when you're afraid.”
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Re: can sprint really void warranty/insurance for software
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my problem, which i've put on here is im tryin to have everything stock. i went from wm6 to wm6.1 with gps and then i flashed olipro 2.40 and did the custom rom thing for a second and didnt like it. then put on the wm 6.1 gps official rom. only thing i cant seem to do is change tho bootloader. on a side note, anytime my sprint phone would act weird, i'd tell them and they'd send me a replacement and i would send the nonworking phone in exchange. I just dont want a tech to look at it and say "he voided the warranty" and charge me some fee. |
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Re: can sprint really void warranty/insurance for software
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MY WEBSITE! ProTek! HTC Touch/Vogue Radio: 3.42.30 - Vogue HTC Touch ROM: Dette 2D v2.4 Diamond Edition Beta 1 IF SOMEONE HELPED YOU PLEASE PRESS THE ![]() PM Me if you need help! I will give it to the best of my ability! Last edited by dette; 08-17-2008 at 04:14 AM. Reason: WRONG TOPIC SORRY |
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Re: can sprint really void warranty/insurance for software
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Anyway, you always have a way to make us smile Quote:
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Last edited by [sammich]; 06-24-2008 at 07:05 PM. |
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Re: can sprint really void warranty/insurance for software
Magnusson Moss Act should prevent them from denying you warranty coverage due to the software change. If you have hardware that fails, then the onus is on the manufacturer to prove that your software change caused your hardware failure before they can deny you warranty coverage.
A parallel example would be if you bought a laptop from Dell and you installed linux but 6 months later your LCD stopped working. They can't deny you coverage for that change, however they do not have to support you software wise. Unfortunately the law is toothless and most consumers wouldnt put up a big fight over a cell phone.
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Phones: Motorola MicroTAC 650E, Qualcomm/Kyocera QCP 860, Sanyo SCP-4700, Sanyo SCP-4900, Samsung A500, Sanyo MM-7400, Sanyo MM-7500, Samsung APH A900M, LG Fusic, LG Musiq, HTC Apache, Palm Centro, Samsung Rant, HTC Mogul, HTC Diamond, HTC Touch Pro, HTC Touch Pro 2. Samsung Moment, HTC Evo 4G
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Re: can sprint really void warranty/insurance for software
well first off the Act is a moot argument because Sprint is providing the service under TEP- their own repair program. Warranty repair by defition would be mailing it in to HTC to be repaired.
Furthermore, I dont know how you can interpret the act that way. If you clearly alter the original product, how is the manufacturer responsible for that? Especially with an illegal/gray area operating system? So should they be responsible if you brick your phone with say a beta of Android? No. It wasnt an official and signed/approved release and neither are custom ROMs Id more than bet there is a clause in the warranty that if you alter the product in any way hardware or software that the warranty is void. In fact the first bullet point of the warranty I dug out of my Touch box (same as Mogul) is: Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alternation, misuse, improper installation or repair or improper storage;" Id sure say any ROM not on HTC.com or sprint.com is unauthorized alternation of the device. More than the law being toothless, the individual would be more ignorant to argue installing illegal software as a rational in front of any judge. There is just no legal argument here against the verbiage in the warranty, nor does the Magnuson-Moss Act present any basis for argument because the warranty is VERY clear against alteration of the device.. I don't know where you went to law school from this, "then the onus is on the manufacturer to prove that your software change caused your hardware failure before they can deny you warranty coverage," but you clearly do not understand the burden of proof in a civil matter, which would lie on the plaintiff to prove entitlement to a judgment. The plaintiff would obviously be the consumer here- the manufacturer has to prove nothing what so ever i you cant make a case to show fault. Good luck arguing illegal software as a defense. Last edited by SprintTouch08; 06-22-2008 at 10:30 AM. |
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Re: can sprint really void warranty/insurance for software
Yeah they don't like custom roms I always create a backup and reset the phone to factory default.
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Sprint: SPH-460-->SPH-A660-->PPC-6700--> PPC-6800--> Touch Pro-->Touch Pro2(retired)
Switched to Android on June 26, 2011 -Current device: HTC EVO3D |
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Re: can sprint really void warranty/insurance for software
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Oh crapola, see what happens when you don't read the entire thread before posting? What HE^^ said ![]() |
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