Re: $$#$#@
 

Well I can see where the snowball effect would come in. When ever we would see ppl come in the 67 forums and talk about sending thier 67 in for a replacement I always tried to guide them in to keeping it and at least claiming it to be lost or stolen because then they have extra parts and no one else gets thier headaches.

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Just wondering... are you using the "same" USB cable on all the broken Moguls?

It could be that the sync cable USB connector might be out of wack and it fitting TOO tight and thus putting too much stress on the Moguls usb port.

I've had a sync cable that fit really tight... (at first I though it was stuck). Once I got it off, I stopped using it.

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I have an Alltel 6800. And it has worked splendidly for over three months now. Granted I know that's not a long time. But I have not even seen an inkling of the problems you guys are describing on here. No white spots, my usb connector is top notch, and it connects to ActiveSync everytime. The only thing I might say is a problem is a couple of my MP3s (which all have media info on them, i.e. artist, album, song name. all in the right places) suddenly go into an Unknown Artist info. Even though the album art, and song name are still correct.

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Yea, I had to exchange my mogul three times if a five month period due to different reasons.

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Why didn't I think of that? No company has ever had to recall a product. And, yes, many, many people having the same problems with the same model of phone from the same manufacturer must be the users abusing the phone...

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Well to read most of the issues stem from sprint phones.. Which to me is quite odd that the same phone released to diff companys would have such a wide spread failure rate. Product recalls are when there is a mass issue with the device if sprint felt that is what was going on they would have done it, or stopped selling the product.


Shell

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Mine is exactly the same way - I have had to resynch twice already.

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Demand a Diamond!

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Yup, I use Bluetooth for everything just for this reason.

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Another XV6800 user chiming in to say I have had no problems that make my device inoperable. Keyboard, wifi, bluetooth, radio, etc.. all work fine without a white spot in sight. i am a welder by trade so phones don't usually last long for me. Metal dust is a killer. I have had it for 10 months, with lots of hard drops, skips across concrete and even moisture enough to fog the screen and it still works great. I am impressed with the build quality, I guess I got a wednesday phone instead of a friday phone?

Either way, that is what insurance and manufacturers warranties are for.