Bluetooth and ringer troubles

[Jory]

I am not able to send media via bluetooth and I do not know why. When I choose send from options I am just taken to my "messages." I am able to beam information fine using my IR but the blutooth does not work. I want to be able to send info to people who do not have IR, is this possible? I am also hard of hearing (nearly deaf) and want to know if there is a way to extend my ringer length it is now only 20 secounds long and by the time I hear it ring the call has gone to voice mail. Sprint said they canot help me. Thanks for any help guys