HTC Titan Camera trouble?

isangmahal · #1 (**permalink**) 05-06-2008, 09:10 PM

For some strange reason, a weird red line developed on all my pictures. I was wondering if this was normal, since I've only had this phone for about 2 months. I thought it was the custom firmware, but I reflashed to stock Sprint 3.35 and it is still there.

Would it be advisable to deal with this at a Sprint store or to talk to Asurion about getting a replacement? I think I'm getting a raw deal if I have to pay $50 for a replacement of a two month old.

Nickles · #2 (**permalink**) 05-06-2008, 09:36 PM

Quote:

Originally Posted by isangmahal

For some strange reason, a weird red line developed on all my pictures. I was wondering if this was normal, since I've only had this phone for about 2 months. I thought it was the custom firmware, but I reflashed to stock Sprint 3.35 and it is still there.

Would it be advisable to deal with this at a Sprint store or to talk to Asurion about getting a replacement? I think I'm getting a raw deal if I have to pay $50 for a replacement of a two month old.

i would deal directly with the store, NOT with Asurion.. this is a manuf. defect issue, NOT a drop in the toilet kind of accident..
that line is definitely not normal.

soinkster · #3 (**permalink**) 05-06-2008, 10:18 PM

I bet sprint would swap it out

B18DelSolT · #4 (**permalink**) 05-06-2008, 10:32 PM

Yeah over here in ct say helllo to a new Mogul for free lol. Yeah that happend to my 6700, its the camera thats bad, i swapped it with a parts 6700 phone that i had and it worked out fine

chuchizwifey · #5 (**permalink**) 05-07-2008, 09:57 PM

mine has been doing the same thing! I hope sprint will swap it

isangmahal · #6 (**permalink**) 05-07-2008, 11:36 PM

Hey chuchizwifey, I'm going to go to the Sprint store in Wilshire this weekend to try to get a swap.

Wish me luck, and I'll come back here with the end results.

Brett8187 · #7 (**permalink**) 05-08-2008, 02:01 AM

good luck i have the same issue its pretty well known. I'm gonna cash in on it once my invisible shield wears off. Let us know what happens

isangmahal · #8 (**permalink**) 05-12-2008, 01:35 AM

I went to the Sprint store Saturday afternoon, and lo and behold, they are gonna call me when my replacement arrives. I really hope it isn't a refurb, but I can't complain since it'll fix my camera troubles. Thank god for that $7 insurance add on. I went there and they authorized a change after checking out the camera on their own.