Sprint/Nextel Representative. - Page 5

**GirlGoneGeek** · #41 (**permalink**) 04-13-2008, 10:18 PM

Quote:

Originally Posted by djtwiztd

Coming from a 3rd party employee from the "current top company in the plains region for the month of march" I would never in any way wish to have anyone want to get in contact with me on a website like this. You must not see nearly as many customers as I do at my store but I offer my services to close family and friends off the clock and usually spend about 60 hours a week doing on the clock work for everyone else. Yes as a 3rd party company we have to make sure our customer service is that much better than the corporate stores because they have some tools to them that we do not. I have prided myself on being the top sales associate for the last 2 years for my indirect company but have dealt with soooo many issues and questions, especially the "how do i make my mogul look that cool?" and the "when does this phone or plan" come out. I dont know how they do things in shoreview my friend but please dont go fishing for business on a site like this because one day youll be in my shoes spending all day every day helping people all over the country and not have any time for yourself. If thats your goal you might as well try and come work at my store and realize this job is amazing and sprint is sooo much fun to work for but try and build a referral business from your face to face customers because youre gonna get more crap on here than you could ever ask for. If you need customers we have upgrades out the wazoo and Ill send some your way. Sorry again for taking the top indirect in the region from ya last month. Better luck in April!

I totally agree. I have been the top saleswoman of my store for 2 years now, and since the closing of Indirect Dealers, you are right. The ones who are left, us and you all, are the best of the Indirect Dealers. That's why we are still here. hehe

ryanbg · #42 (**permalink**) 04-13-2008, 10:24 PM

Quote:

Originally Posted by bradynapier

Currently I am a sales rep/manager of the Shoreview (Arden Hills), Minnesota store.

However, I am in the process of building a new department (run out of the Arden Hills store) that will work on things such as Outside events (TV shows, conventions, etc), New Customer Service Processes, etc. We don't plan to make much money from this department, hopefully break even on the labor but in the process improving the customer service given to a few thousand customers.

It will be small - but hopefully will show Sprint a better way of handling their customer service and improve the service overall. Let's face it - call me biased but Sprint DOES have the best network when you add their data capabilities and coverage. They just need to get organized with all the features they are ready to implement and stop doing stupid things like blocking Sprint TV on the Mogul, etc.

If you are hiring... lifeguarding gets boring and the people I work with are not my favorite...

kursive · #43 (**permalink**) 04-13-2008, 10:25 PM

I worked for Sprint corparate store too, not workin there now, but when I went off the employee plan, they gave me SERO...pretty sweet deal! I'd recomend gettin a part time job, then leaving after a few months, well worth it.

toviaheli · #44 (**permalink**) 04-13-2008, 11:14 PM

Mall of America...Shoreview...

How many of us are here in the Cities?

I can see MOA from my back yard and I seem to be in Shoreview at least once a week.

We should do a Geeks get together!

-TOV

barky254 · #45 (**permalink**) 04-14-2008, 12:33 AM

brady would u no of any registry hacks to make the mogul perform better?

bradynapier · #46 (**permalink**) 04-14-2008, 02:13 AM

They are all over the forums, maybe I will do a similar thread to my games/app review thread and put registry hacks up. Look at vetvito's post in Titan Upgrades and there is a battery performance hack that works great! (towards the end, search for yahoo cache when in the thread)

PS to Dj or w/e it is - I have been a salesman my whole life as well. I worked at Ultimate Electronics and was the top salesman of TV's for about a year. I quit there, even though I made crazy money doing it (about 4x that literally that I make at Sprint) because I own my business and I wanted to pursue that. I work at Sprint because its laid back and I can do both - we dont get crazy customers, not being in a mall location - but its nice cause the customers we do get are coming in to purchase.

It's a great setup working two jobs at once! hah.