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  #1 (permalink)  
Old 04-09-2008, 11:01 PM
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HELP!!! n00b to cell phones and having a major issue with my Mogul

I just tried to put the rev-a update on my sprint mogul and during the ROM update i got this error message....ERROR [328]: INVALID COMMAND

i downloaded the rom right from HTC and now my phone wont leave the 3 color screen....what do i do?!?!?!? i tried searching for this error message and didnt see anything and i also read the read me file and it said nothing about this error message....please help me out!!! i have AIM please feel free to im me my screen name is mrfatride
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Old 04-09-2008, 11:11 PM
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Re: HELP!!! n00b to cell phones and having a major issue with my Mogul

try reflashing the rom
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Old 04-09-2008, 11:12 PM
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Re: HELP!!! n00b to cell phones and having a major issue with my Mogul

how would i go about doing that?
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Old 04-09-2008, 11:27 PM
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Re: HELP!!! n00b to cell phones and having a major issue with my Mogul

it also appears to have no ROM on it anymore when i try to run the rom update for the newest update it says From: (blank) To Image Version : 3.35.651.2...i hit continue and it will go from the 3 color screen to the grey screen with the percentage meter on it that the display goes dark and the red light flashes then the error message pops up
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Old 04-09-2008, 11:39 PM
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Re: HELP!!! n00b to cell phones and having a major issue with my Mogul

Hard reset...try again..
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Old 04-09-2008, 11:45 PM
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Re: HELP!!! n00b to cell phones and having a major issue with my Mogul

It's done. I don't know anybody who has brought it back from that. You may have luck trying to reflash it, but I'll bet you'll have to go swap it at a service center.
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Old 04-09-2008, 11:47 PM
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Re: HELP!!! n00b to cell phones and having a major issue with my Mogul

how would i go about reflashing it? i just tried the hard reset and it didnt do anything...i do not understand where i went wrong either....
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Old 04-09-2008, 11:56 PM
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Re: HELP!!! n00b to cell phones and having a major issue with my Mogul

I don't think that you necessarily did anything wrong. I had a customer who bought a mogul, took it home, attempted to put the new rom in it, just like i told him to do and he came back two hours later with the 3 color bars. I called over to a tech and they said it was toasted and had to swap it out. I'm not sure what exactly causes it.
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Old 04-10-2008, 12:02 AM
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Re: HELP!!! n00b to cell phones and having a major issue with my Mogul

did he happen to use a vista computer when the rom crashed?
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Old 04-10-2008, 12:02 AM
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Re: HELP!!! n00b to cell phones and having a major issue with my Mogul

not sure, better take it in, that error isnot even listed over at HTC

http://www.htcamerica.net/support/mo...ing-guide.html
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