activesync not detecting my mogul

tehxeno · #1 (**permalink**) 04-05-2008, 01:57 PM

I just hard resetted my mogul, and my computer's activesync will no longer detect it when I connect it via USB.

I tried it on my brother's computer, however, and his activesync detects my mogul.

any help?

**guitardoc64** · #2 (**permalink**) 04-05-2008, 01:59 PM

Quote:

Originally Posted by tehxeno

I just hard resetted my mogul, and my computer's activesync will no longer detect it when I connect it via USB.

I tried it on my brother's computer, however, and his activesync detects my mogul.

any help?

Delete your mobile device profile both on Async and your PPC and re-sync.

tehxeno · #3 (**permalink**) 04-05-2008, 02:06 PM

don't think I have a profile on my ppc, I deleted the one in my activesync and it still won't detect my mogul

**jamesus** · #4 (**permalink**) 04-05-2008, 07:34 PM

On your Mogul - Start > Settings > Connections > USB to PC and uncheck the box.

Silent Assasin · #5 (**permalink**) 04-05-2008, 08:03 PM

Mine was also not detecting. I uninstalled 4.5 and re-installed and deleted the folder on my desltop. I should've just checked here 1st! Now it works after unchecking the box. So if we ever do a hard reset I gotta remember to uncheck the box if Active sync is not recognizing the phone?

**jamesus** · #6 (**permalink**) 04-05-2008, 10:43 PM

Quote:

Originally Posted by Silent Assasin

Mine was also not detecting. I uninstalled 4.5 and re-installed and deleted the folder on my desltop. I should've just checked here 1st! Now it works after unchecking the box. So if we ever do a hard reset I gotta remember to uncheck the box if Active sync is not recognizing the phone?

Yes. The box is checked by default.