problem with active sync - no connection

[merkk]

Hi all,

I'm hooking my mogul up via a usb cable. The computer knows something is there because it does that sound when you plug in a USB key or other USB device. And when i open activesync on the pc (running xp) and go to file, connection settings, and click connect, it says it detects the device. Although when i click next on that screen, it just goes into detecting the device again. I dont see any other option to some how make a connection. Most of the other menu items are greyed out. All i really want to do is to be able to copy files to/from the phone.

Any ideas why its not working?

Oh and there's a mobile device in windows explorer, but when i click it, there's nothing there. No folders or files or anything.