Sprint Mogul Out of Stock?

[missshavonne]

To answer the question-- you get a Touch--
I got home last night ready to have my baby back-- only to open the box and be SAD--
I called Lockline/Assurion-- whatever they are now-- and was informed that a memo was sent out stating that HTC was taking awhile and there was no ETA for moguls so to keep people from being without a phone they were told to send out the Touch--
When I explained to her that I couldn't work with a phone without a full keyboard-- it didn't go over to well-- I was told how when you file your insurance claim it clearly states that you will be provided with your phone or something SIMILAR-- and that was my similar and there was nothing I could do about it-- After a while longer of debate I was transferred to a "specialist' who tried to offer me the 'Q'-- once again something that wasn't going to be a go-- got a long speech on nothing she could do-- then she just so happened to open her email and saw a new memo sent out stating they had the mogul back in stock and I should have one by tomorrow at the latest--

[InvincibleLiving]

Originally Posted by missshavonne

To answer the question-- you get a Touch--
I got home last night ready to have my baby back-- only to open the box and be SAD--
I called Lockline/Assurion-- whatever they are now-- and was informed that a memo was sent out stating that HTC was taking awhile and there was no ETA for moguls so to keep people from being without a phone they were told to send out the Touch--
When I explained to her that I couldn't work with a phone without a full keyboard-- it didn't go over to well-- I was told how when you file your insurance claim it clearly states that you will be provided with your phone or something SIMILAR-- and that was my similar and there was nothing I could do about it-- After a while longer of debate I was transferred to a "specialist' who tried to offer me the 'Q'-- once again something that wasn't going to be a go-- got a long speech on nothing she could do-- then she just so happened to open her email and saw a new memo sent out stating they had the mogul back in stock and I should have one by tomorrow at the latest--

wow. i know that had to be frustrating! glad you didnt take 'no' for an answer though.

[Too Hot]

Originally Posted by saumaun

Speaking of UPS putting tracking numbers into their system...

I got my tracking number from Sprint for UPS, and I tried to track it every day. Always got the "number doesn't exist" error. Then it showed up on my doorstep. Same tracking number on the box.

/end random comment

I also called sprint today and they said my mogul will be arriving today via ups. So i get the tracking number and ups states that the tracking number is incorrect.

[InvincibleLiving]

Originally Posted by Too Hot

I also called sprint today and they said my mogul will be arriving today via ups. So i get the tracking number and ups states that the tracking number is incorrect.

oh snap.... so what happens now?

[othersteve]

Mine has shipped and I have a tracking number. It is coming Ground UPS, but then again, I live in the same city it ships from (Louisville, KY).

Just thought you all would like to know.

[Journeyjeans]

You've GOT TO BE FRICKING KIDDING ME, lol!!

After I read about a couple people here and on HowardForums talk about how they were getting shipped to from UPS, I was like, "ha ha, let me use the FedEx tracking number on the UPS site".,......

I'm getting shipped to from UPS TOO! LOL!!!!!!!!

Dudes (and Girls), they sent me a tracking number as FedEx...but it was for UPS!!!!!!!!!!!!!!!!!!!!

WTF, LMAO, LOL!!!! MAN, this is funny, but I'm worried now too. Is Sprint THIS screwy?

In any case, it will be delivered today, lol!!!

[Journeyjeans]

Here's the e-mail: FedEx!!!!

Originally Posted by Journeyjeans

Hello XXXXXXX XXXXX,

We would like to take this opportunity to thank you for making Sprint,
your one-stop choice for superior wireless products and services. Your
order # is XX-XXXX-XXXXXXXXX. Below you will find shipping details.

Your complete satisfaction is important to us. If you have any
questions regarding your new equipment or service, please call us at
1-800-SPRINT-1.

We are delighted to have you as a Sprint customer and look forward to
serving you in the future. Enjoy your new phone.

Order Number: XX-XXXX-XXXXXXXXX
Customer Number: XXXXXXXX

Your new wireless number is: XXXXXXXXXX

Your order has been shipped to:

XXXXXXX XXXXX
864 XXXXXXXXXXXX
Buffalo, XX XXXXX

Your order consisted of the following items:


Package 1 Qty: 1

Phone Price/Each
Total
PPC6800SP 299.99
299.99

Rate Plan Price/Each
Total
Exclusive Referral Offer 500 0.0
0.00

Services Price/Each
Total
America - Roaming Included Included
Included
Caller ID Included
Included
EVDO Service Included
Included
Domestic LD Rate $0 Included
Included
Picture Mail Service Included
Included
Fair and Flexible Minutes Included
Included
SMS Text Messages Included
Included
Anytime Minutes Included
Included
Long Distance While Roaming Included
Included
Data Usage Included
Included
Mobile To Mobile Minutes Included
Included
Video Mail Included
Included
Enhanced VoiceMail Included
Included
FF1078RC - Prov soc Included
Included
Unlimited Power Pack Text Messaging Included
Included
Total Equipment Protection Included
Included
Included
Included

Accessories Qty Price/Each
Total
1 0.0 0.00


You can view the progress of your order by entering the shipping
tracking number(s) listed below for POST orders at .

Your shipping tracking number(s) is , XXXXXXXXXXXXXXXX

Shipping Details
----------------
Product Name: PPC 6800
Quantity: 1
Ship Date/Time: 03/19/2008 21:11

Product Name: C-FE82111466-SERO MIR FEB08 MAR08
Quantity: 1
Ship Date/Time: 03/19/2008 09:35

Shipping Tracking URL:
http://www.fedex.com/cgi-bin/trackin...&tracknumbers=


Thank you for your business,
Sprint Order Support

[Too Hot]

Originally Posted by Too Hot

I also called sprint today and they said my mogul will be arriving today via ups. So i get the tracking number and ups states that the tracking number is incorrect.

Great news. The tracking number was incorrect but I did receive my mogul today around 11am central time.

[fajoza45]

Just received my Mogul today at 12:30 pm. I ordered on Thursday and it arrived today. First time owner here, so the fun begins on figuring this device.

Thank you everyone for the great topics and posts.

[slimmkudy]

i just checked the sprint site and its back on there now