insurance question

[sanjsrik]

I returned the 7 units not looking for a new one, i wasn't even aware that they were sending refurbished ones until about the 6th one which the first three died within 2 days, the fourth had a bad touchscreen, the fifth had a broken speaker that no sound would come out of the sixth would not turn on at all, the lights on top were fine but the screen was completely black. So, after spending hours on the phone with customer service at verizon, i was told, "we can send you as many refurbished models as we want". I've had an aversion since then.

My "factory new" phone works does not have other massive issues such as the ones described above, sort of like the expression, "better the hell I know than the one I don't"

YMMV, but refurbished didn't work out for me.