Internet not working

Yankeez · #1 (**permalink**) 03-11-2008, 02:39 AM

Updated my phone today, wifi is working fine, but the EVDO is not working at all in IE, or my AIM or google maps

in IE it just sits at locating for a while then a box just pops up and says This page cannot be found. Check the name and try again.

Any settings I can get edit?

Thanks

**Certs** · #2 (**permalink**) 03-11-2008, 02:42 AM

I am very, very sorry if you've answered this before, but did you hard reset after flash and let the customizations run? Hate to keep asking everyone but it is VERY important that you do this.

Yankeez · #3 (**permalink**) 03-11-2008, 03:09 AM

Quote:

Originally Posted by patmannyc

I am very, very sorry if you've answered this before, but did you hard reset after flash and let the customizations run? Hate to keep asking everyone but it is VERY important that you do this.

Yep ive hard reset is just holding the button on the side right? ive done that and also pressed the tiny button to with the stylus both like 5 times. no change

**Yay 4 Juggs** · #4 (**permalink**) 03-11-2008, 04:11 AM

no a hard reset is holding both softkeys down then pressing the soft reset button with the stylus...from there you will slide open your keyboad then press r once that is done press space bar to boot.

**jamesus** · #5 (**permalink**) 03-11-2008, 09:02 AM

Or you can do Start > Settings > System > Clear Storage.

Let the customizations run and then try to connect to the internet. Once you can, you can hard reset and then soft reset before the customizations run if you want.

cuse94 · #6 (**permalink**) 03-11-2008, 10:03 AM

For whatever reason I actually had to do a second hard reset last night to get my internet working. I just mention because doing it a second time would have saved me 2 hours last night on hold with Sprint support. I finally gave up, did the second hard reset and all is working fine now.

Element · #7 (**permalink**) 03-11-2008, 10:21 AM

i called sprint support too,no help. after i hung up i noticed that the sprint stuff was not on the today screen, did a hard reset and customizations installed. internet worked.
not sure why the customizations didn't install with the rom upgrade, i didn't skip it, i just ran the rom update program and walked away, came back and it was done.

jgzesh · #8 (**permalink**) 03-11-2008, 10:33 AM

I did the update at work yesterday. On my way home i noticed my internet wasn't working. I called *2 and talked to someone there. After hanging up my phone to talk to the tech guy on another phone it just magically started working.

Didn't do a hard reset or anything. Some how making a call made my phone provision itself.

goalkeepr · #9 (**permalink**) 03-11-2008, 01:59 PM

I had the same problem. I flashed to the new ROM, then installed DCD's kitchen.

It turns out that my phone wouldn't provision itself after DCD was installed. To get it working again, I reflashed to the stock ROM and connected to the internet. Once the IOTA was finished, I then installed DCD and all was good.

I hope this helps someone.

muyoso · #10 (**permalink**) 03-11-2008, 02:11 PM

You NEED to let the customizations run. I did not have success letting them run and then hardresetting and stopping them from running. You need to just let them run and go from there, because otherwise you wont get IOTA and your data cannot be provisioned.