My Touch Screen Isnt Working...im Out Of Business - Page 3

**Success100** · #21 (**permalink**) 02-26-2008, 02:41 PM

shes running a stock rom kid

**kaos** · #22 (**permalink**) 02-26-2008, 02:44 PM

i know i can read...thats why i said flash the one on their site again.I had that happen to me once thats how i fixed it....kid

**blasphemous_prime** · #23 (**permalink**) 02-26-2008, 03:02 PM

Quote:

Originally Posted by Success100

chantelle eff that if you didnt damage the phone dont pay a deductible for a new one. Tell them that it aint your fault that the screen stopped working and if they cant prove that you damaged it then they need to replace it under the manufacturers warranty. Point blank u have a one year warranty on cell phones against ANY DEFECTS.

and what could anyone find wrong with paying $50 for something that's almost $600? i did that, and i'm on my 3rd one, cause of the fact that my first 2 were badly damaged, and 2 days later, it came to me with everything in the box, and thank god for total equipment protection. woot effin' woot!

**Success100** · #24 (**permalink**) 02-26-2008, 03:07 PM

Quote:

Originally Posted by blasphemous_prime

and what could anyone find wrong with paying $50 for something that's almost $600? i did that, and i'm on my 3rd one, cause of the fact that my first 2 were badly damaged, and 2 days later, it came to me with everything in the box, and thank god for total equipment protection. woot effin' woot!

she didnt damage the phone, so paying for a insurance claim is gonna be ripping her off. Thats like buying a new car and having the engine fail at 10000 miles, when theres a 50000 mile powertrain warranty, and you paying for the repair.

LilSage · #25 (**permalink**) 02-26-2008, 06:26 PM

I had this same problem lastnight! My text msging started getting laggy and shit and then it started freezing my Mogul. After a reset (like 100x) it froze at that one screen. After hours of playing around with it and getting pissed i reinstalled the newest Roms and its working finee right now. If you have stuff to backup just plug your mogul into your PC and use the Active Sync to backup your stuff. The only thing i lost lol was my contacts but thats no problem for me i can get them all back.

Radar · #26 (**permalink**) 02-26-2008, 07:40 PM

see you should go back to the sprint store, give it to the guy and tell him to give you a new one. if they say no the speak to the manager.. if he says no and tells you to go thru insurance hit him with the mogul and then tell him to get you a new one.. repeat until you get a new mogul.

But honestly this was no fault of yours and they need to honor the warranty and if they dont then keep going up the food chain until you find someone that has some sort of common sense and will help you out.

Radar

eehrhard · #27 (**permalink**) 02-26-2008, 09:14 PM

Just go though E-care. Log on and do it via chat on the sprint website. I have had two moguls replaced this way and both times they sent out my mogul to the store and all i had to do was pick it up.

iceblue · #28 (**permalink**) 02-26-2008, 09:25 PM

Quote:

Originally Posted by chantelle82

yo that dude was off the chain wit his dumb ass comments... i asked him....are u new...and he said....yea...and then i said...then shut up....and they were all laughin at him...i hate dumb ass reps who dont study about they material before helpin someone out...jeesh....

Its people like this that make me wonder how in the hell they get the job and I don't when I apply. wtf do people smoke?

Radar · #29 (**permalink**) 02-27-2008, 09:39 PM

Any updates on your phone?

chantelle82 · #30 (**permalink**) 03-01-2008, 12:58 AM

update: i went back to the store and they said cuz i got a scratch on it that that was impact damage and they wouldnt get there money back. im pissed. i have no phone still and im dont want to pay any money for a new one...but i forgot to mention i have a refurbished phone because the one i bought i left it in the bar some where. culd that be the issue????